● Worked on documentation part such as BRD,SRS,User Stories,User Manual and presentations.● Supported designing team for UIUX in FIGMA and Testing team for end user testing.● Tickets creation and maintenance of Sprint flow in JIRA and Team coordination

Interacted with corporate clients and built rapport to understand their requirements through case study for flawless results in Laundry services and IT support for vendor.Prepared BRD, WBS, UML Process Flow and presentations for new proposal, if required.Presented PPTs to clients based on the work modules using AI.Did UX UI designs in FIGMA in a smart way by using creativity and short keys to provide changes in company’s website.Empowered team by allocating their responsibilities based on their skills and reduced the difficulties at work to improve the services better. Maintained MIS data of all business requirements. Implemented new ideas and suggestions into the services.Worked in MySQL to manipulate data and upgraded queries.Developed interactive visual reports and dashboards using Power BI desktop and automated the Excel reports to Power BI dashboard.Used Python queries for data visualization, automation and software testing..

Extracted and Analyzed the raw data using OCR, explored and modified it to deliver standardizeddata.Made report with the modified data, dumped and pushed into the database.Provided best utility data by processing bills using XML queries.Performed as an AGILE SCRUM MASTER creating JIRA Reports, Dashboards & planning meetings. Used Confluence, FileZilla and Jenkins through the process.Developed and automated SQL queries in MS SQL Server for testing.Worked in advanced MS Excel formulas to maintain and manipulate the database.Performed as a Team Player and also as a Team Leader by handling up-to 5 members and completed the projects before the timeline with best quality.