As a Automation Software Developer at Insight Global, I focus on building robust applications that seamlessly integrate frontend and backend components. Specializing in Python backend development, I spearheaded the creation and enhancement of automated scripts for the contact engine, streamlining the processing of over 10,000 tickets daily. By implementing REST APIs, I improved communication between components, achieving a 40% reduction in response times for the respective ticket campaigns I'm responsible for.In addition, I have engineered user interfaces with React, enhancing user engagement and interaction. The visually appealing web applications I developed contributed to a 35% growth in the user base. I emphasize collaboration through regular knowledge-sharing sessions based on code review feedback, fostering a 25% increase in team collaboration.My expertise ensures rapid response times, high uptime, and seamless integration with frontend applications. By orchestrating collaboration with the frontend team, I achieved a 30% improvement in user retention and satisfaction. Additionally, I directed the creation of highly efficient database models and schemas, resulting in a 35% improvement in data storage and retrieval processes.Outside of work, I’m an avid reader, exploring various literary genres to fuel my creativity and broaden my perspectives. This passion for reading enriches my personal life and aids me in approaching software development challenges with fresh insights and innovative solutions.I hold a Bachelor of Science in Computer Science from The University of Texas at Dallas, with a strong foundation in Python, RESTful APIs, SQL, React.js, and Microsoft Azure. I am passionate about continuous learning and improvement, always seeking to expand my skills.Skills: Python (Flask), SQL, MongoDB, React, HTML/CSS, JavaScript, GitHub, Docker, Postman, Jenkins, C/C++, Java, Node.js, Microsoft Azure, KubernetesContact: cdannen6@gmail.com | 469-592-1963