Director Of Operations And Educational Events
Phoenix, Arizona, United States
• Developed strategic plans to exceed the $100,000 annual revenue budget and controlled expenses• Led the planning and execution of over 100 educational, private, donor, and community-wide events with partners including The City of Phoenix, LEGOLAND, The Rob and Melani Walton Sustainability Solutions, Girl Scouts of the USA, Boeing, Girls in STEM, Intel, and more• Supervised, managed, and trained three diverse functioning teams, including three sales associates, six program facilitators, and three resource managers, in addition to dozens of volunteers• Directed the curriculum development of programming, which included tinkering, arts, crafts, equipment training, robotics, etc.• Created and implemented marketing campaigns for daily programs, camps, special events, and workshops• Collaborated with Development Office to generate and implement strategies to increase contributed revenue, including galas, programming for grant proposals, tours, and VIP events• Served as a liaison between marketing, administration, learning, facilities, senior staff, development office, and external stakeholders, to ensure seamless communication and execution of programs and events• Cultivated relationships with community partners, city officials, and donors through community meetings and open communication channels• Oversaw building maintenance, sanitation, and risk assessment, including equipment safety (CNC, laser cutters, 3D printers, etc.), Code Adam protocol, exhibit installation, and more• Supported public relations activity by interviewing with the press (television, radio, and print, including 12 News, Fox, and CW commercial).• Provided special tours for donors and city officials• Maintained a flexible mindset and leveraged historical knowledge during organizational restructures to alleviate staff concerns and preserve the institution’s culture