Chase Ramlow Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Austin, Texas, United States

Developed and executed plan to achieve and maintain 95% or better rate of occupancy.Processed security deposit refunds.Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes. Completed final move-out walk-throughs with tenants to identify required repairs.Trained and motivated leasing staff during monthly trainings.Verified income, assets and expenses and completed file tracking sheet for each applicant. Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.Followed up on delinquent tenants and coordinated collection procedures.

Austin, Texas, United States

Administered operations to handle needs of more than 500 tenants across 5 properties.Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.Explained terms of lease and amounts to be paid to tenants.Created and submitted daily reports on leasing activities.Trained leasing professionals on regulatory requirements, company policies and office procedures.Attended, participated and contributed to monthly staff meetings addressing resident needs.Created, coordinated and engaged in marketing campaigns.

Austin, Texas, United States

Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Leveraged sales expertise to promote Apple products and services and capitalize on upsell opportunities.Answered constant flow of customer calls with up to 100+ calls in queue per minute. Responded to customer request for products, services and company information.Offered advice and assistance to customers, paying attention to special needs or wants.Consulted with outside parties to resolve discrepancies and create effective solutions.

Austin, Texas, United States

Oversaw, trained and encouraged 10-20 employee’s, promoting culture of efficiency and performance.Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales and events.Created work schedules according to sales volume and number of employees.Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.Managed all aspects of store operations, including organization, maintenance and purchasing functions.

Dallas, Texas, United States

Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.Maintained positive customer relationships by responding quickly to customer service inquiries.Met and surpassed business targets regularly through employee engagement and forward-thinking planning.Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Answered questions about store policies and concerns to support positive customer experiences.Recruited, interviewed and hired individuals which would add value to team while brining wealth of experience.