As the Consulting Unit Manager over the North America Delivery Partner and Managed Services unit at M-Files, I help customers and partners maximize their investment in their information management strategy by aligning company objectives with M-Files best practices that ensure customer success. My broad areas of expertise span all aspects of the M-Files professional services arm - from solution scoping/contracts, through execution and delivery of professional services engagements, and ongoing solution support via managed services. Known for my innate problem-solving abilities, I take pride in tackling complex business challenges head-on, always with an unwavering commitment to delivering an exceptional customer experience. I thrive in dynamic, cross-functional environments, where success is measured by customer satisfaction and achieving business objectives. Let's connect and explore how my skills can contribute to your organization's success.Strengths:Collaboration with other regions/departments/Partners and team membersBusiness/Finance understanding/logic when making decisions Emotional Intelligence FairnessPrudenceLove of LearningZest
Listed skills include Visio, Windows 7, Troubleshooting, Software Documentation, and 23 others.