Chase Higgins Email & Phone Number

Livonia, Mi

Market research analyst working on studies in the tech, telecom, and retail sectors. Experience with research design and analysis on customer satisfaction tracking, customer experience research, and mobile developer research across various research methodologies.

Livonia, Mi

Perform market research analysis on both consumer and B2B survey data for clients in the tech and telecom industry. Working with questionnaire development and advanced analytics to gain expertise in the industry to provide clients with actionable analysis.

Administer and analyze consumer survey data, and provide clients with clear and informative reports on findings to assist them with discovering sales trends and customer preferences.

Kennewick, Wa

Completed weekly settlement of vendor accounts and issued payments on liabilities owedUsed Quickbooks to debit, credit, and total accounts on computer spreadsheets and databasesChecked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes

St. Louis Park, Mn

Verified and examined information and accuracy of loan application and closing documentsAssembled and compiled documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receiptsCalculated, reviewed, and corrected errors on interest, principal, payment, and closing costs

Promoting youth fitness and sports involvement in the inner cities by spending the summer biking to every Major League baseball stadium.

Managed staff, prepared training schedules and assigned specific dutiesDirected and coordinated activities the Regulation E department concerned with the investigation of Regulation E claims and the Visa chargeback process

Researched and investigated customer inquiries of error on electronic funds transfer transactions to determine liability, while ensuring compliance with Federal Regulation E guidelines.Participated in a pilot program to combine the job functions of Regulation E department with the Dispute Resolution team and was responsible for training co-workers on best practices.

Jefferson City, Mo

Research Intern for Representative Russ Carnahan• Conducted research and reported on topics relevant to policy-making at the Representative’s discretion• Attend various meetings and conferences and reported minutes back to the Representative

B.S., Economics, Dean'S Honor Roll, 3.94 Gpa,

Capstone research study Title: Analysis of Commuting Modal Choice in the United States • Econometric study analyzed the independent.

B.S., Mathematics

Activities and Societies: KSU Marching Band, KSU Basketball Catband, Men's Soccer Club, Student Government Association Governmental.