Chase Mccuddy Email & Phone Number

Lexington, Ky, Us

Chicago, Illinois, Us

•Lead IT team responsible for ensuring uptime and full functionality of internal IT infrastructure.•Manage IT Budget of $300,000 annually and IT grant applications totaling over $200,000 in revenue. •Foster a positive team culture and provide opportunities for team members to grow and develop their skills.•Provide project management and leadership for technology application implementations and upgrades. •Collaborate with other departments to understand business needs and develop IT solutions to meet those needs. •Recommend the redesign and configuration of operating systems and system applications. •Implement and maintain various software systems including: ERP System (Microsoft Dynamics NAV), Data Integration Tools (Informatica, Jet Analytics), volunteer management system, HRIS and Payroll system, client intake system, fleet management system, agency online ordering system, and budgeting software.•Manage Active Directory and Office 365 for the organization.•Manage hosting environment of our websites. •Provide staff assistance, training, and guidance for business applications and utilities. •Utilize Microsoft Power Automate to streamline repetitive tasks and business processes. Lead the Food Bank team in Jet Reports and Tableau for reporting and data visualization.•Develop, implement, and enhance standard operating procedures to optimize efficiency while aligning with strategic objectives. •Develop and oversee replacement schedule for all IT equipment. •Oversee VoIP phone system and manage any necessary changes. •Maintain and monitor security system, access control system, and security camera systems. •Coordinate with vendors and contractors to ensure timely and cost-effective delivery of services and products.•Lead quarterly Technology User Group webinar for all member food banks in the Feeding America network. •Served as technical expert on Network Advisory Council for the annual Feeding America FNC Conference.

Lexington, Ky, Us

•Responsible for ensuring uptime and full functionality of internal IT infrastructure of 20 servers, 40 PCs, network, etc. •Responsible for ensuring uptime and full functionality of client IT infrastructures including 10 servers, 100 workstations, various networks, etc.•Implemented and maintained remote management and monitoring solution used to proactively manage and maintain company and client systems. •Implemented and maintained managed antivirus solution to protect company and client systems. •Implemented and maintained managed backup solution to ensure full disaster recovery of company and client systems. •Implemented and maintained email spam filtering service to ensure protection of company and client email systems. •Implemented and maintained web protection policies to ensure protection of company and client systems. •Work with several clients to provide break/fix support and advanced infrastructure design and implementation. •Research and development of new technologies to improve company and client systems.•Configured and managed AD, DHCP, DNS, Exchange, SQL, WDS, and Web servers in the corporate network. •Designed, configured, and maintained SharePoint Server 2010 Infrastructure.•Installed, configured, and maintained VMware vSphere 5.5 environment.•Install, configured, and maintained a Dynamics NAV 2009-2013 environment. •Installed Microsoft Dynamics NAV web client for Dynamics NAV 2013. •Installed, configured, and maintained virtual machines in a Windows Azure environment. •Configured SonicWALL NSA 3500 router/firewall and managed access rules, NAT polices, QoS, failover and LB, and VPN. •Implemented OpenVPN as a virtual appliance to allow users remote access to the network. •Ensure full disaster recovery of all business critical IT systems. •Responsible for the implementation and maintenance of IP based security camera system for client environment.

Richmond, Ky, Us

•Responsible for ensuring uptime and full functionality of 5 servers and 150 PCs. •Configured AD, DHCP, DNS, and Web servers in a test environment configured for student use. •Provided technical support for students and faculty using machines in the computer lab and classrooms. •Configured images for lab computers using Symantec Ghost software.•Responsible for rollout of new computers in lab environment.