As President of Applied Pay, I'm responsible for the P&L of the business including strategy, engineering, product, and GTM.

Served as the President of Silicon Slopes largest chapter

Global COO for Paytm's Pi business (B2B SaaS) and GM of North America including, Sales, Marketing, FP&A, HR, Strategy, and Operations for Paytm North America. Offices in SLC and Toronto.

Founded Podium's fintech business. My responsibilities included R&D through to GTM for Podium Payments.

As the COO I oversaw a team of over 200 staff in the following departments:+ Platform Services+ Data Sciences+ Client Success+ Creative Services+ Contact Centre

My role as VP of APAC has given me extensive experience in: + Strategy and Operations: Co-founded the APAC operations, which included setting up AU business entity, recruiting and hiring all staff, creating RACI Matrix for region, and developed 5 year APAC growth strategy.+ Client Success: Lead the Client Success organisation, achieving over 105% retention of APAC portfolio. + Business Development: Lead a team of Solution Consultants (pre-sales technical resources) to overachieve target by 160% for FY17 and over 205% for FY18. + Customer Insight Analysis: Acted as regional Subject Matter Expert (SME) for customer experience best practices, including survey design, decision tree analysis, regression analysis, customer journey mapping, and NPS management reporting.

Responsible for Voice of Customer business line inclusive of:• P&L – oversight and reporting on line of business P&L• Portfolio Win/Loss Analysis to maximize customer and commercial outcomes for the product portfolio • Business development – support new sales activity through thought-leadership, and supporting proposal development • Supplier management – manage key supplier relationships and commercials • Position the product offering in defined market segments and create appropriate go-to-market and marketing plans • Liaise with marketing and sales teams to ensure strong and targeted collateral, training and incentives to drive revenue targets. • Develop and implement recommendations to optimize the customer journey – from on boarding to operational readiness/effectiveness • Understand the competitive landscape and build key competencies to differentiate, package and clearly position the Voice of Customer and Loyalty offering as a market-leading proposition. • Work closely with professional service teams (ie: consulting, insights, optimization) to provide end-to-end advisory and technology service to clients.

Solutions Consultant (1 Year):Responsible for accurately scoping and pricing new business. Lead client acquisition by demonstrating the Allegiance product suite and architecting solutions to meet potential clients' needs.______Implementation Engineer (2 Years):Manage technical implementations of Allegiance VOCi software in coordination with enterprise customers. Architect complex dashboarding and reporting solutions for intricate organizational structures.Project manage new development and as well as QA using Agile philosophy and framework.

Managed large datasets including statistical analysis and database management using SPSS & STATAProgramed complex logic based surveys using QualtricsBuilt professional client ready PowerPoint decks Aided senior analysts with survey design

Partnered with others to develop a methodology for tracking and analyzing depreciation of assets using SQL Executed financial analysis inclusive of liquidity ratios and support in investment decision makingDeveloped all pro-forma financial statements Computed growth rates in all the departments to determine the allocation of the budget