Happyornot

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Giving and understanding feedback shouldn’t be hard. Our mission is to help companies engage with their customers through the simple press of a Smiley button, and turn feedback into profitable actions. With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant customer feedback and have collected over 2 billion feedbacks to date. Our simple feedback insights solution helps customers improve service excellence and business performance, instantly and over time: GET LOADS OF FEEDBACK Our Smileys capture your customers’ emotions at the exact moment and experience point. SHARE INSIGHTS Learn together with your staff what works and what doesn’t with HappyOrNot Analytics. TAKE ACTION Our Success Services give you the tools and best practices to transform your organization. Copyright © 2025 HappyOrNot Ltd. All rights reserved. All trademarks, service marks and company names belong to their respective owners. Registered designs No. 004124253-0003, 004115137-0001, US D853,378, US D836,098.

Company Details

Employees
84
Founded
-
Address
Åkerlundinkatu 11, 33100 Tampere, Tampere,pirkanmaa 33100,finland
Phone
+358 3 41089413
Email
su****@****not.com
Industry
Information Services
NAICS
Other Information Services
News Syndicates
All Other Information Services
HQ
Tampere, Pirkanmaa
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News

HappyOrNot inks deal with Lidl Sweden that sees Smiley Terminals being deployed across stores - Retail Technology Innovation Hub

HappyOrNot inks deal with Lidl Sweden that sees Smiley Terminals being deployed across stores Retail Technology Innovation Hub

The Cost of Pricing Perception: It’s Not Cheap! Why Retailers Can’t Afford to Ignore Customer Price Dissatisfaction - Retail TouchPoints

The Cost of Pricing Perception: It’s Not Cheap! Why Retailers Can’t Afford to Ignore Customer Price Dissatisfaction Retail TouchPoints

HappyOrNot raises $25M in growth financing to strengthen its position as the market leader in real-time customer and employee satisfaction feedback - Verdane

HappyOrNot raises $25M in growth financing to strengthen its position as the market leader in real-time customer and employee satisfaction feedback Verdane

Are Your Customers Happy … Or Not? - Forbes

Are Your Customers Happy … Or Not? Forbes

Is real-time customer feedback a dream, or a nightmare? My in-person challenge to HappyOrNot co-founder Ville Levaniemi - Diginomica

Is real-time customer feedback a dream, or a nightmare? My in-person challenge to HappyOrNot co-founder Ville Levaniemi Diginomica

C-store chain Rocket to deploy HappyOrNot kiosks chainwide - Chain Store Age

C-store chain Rocket to deploy HappyOrNot kiosks chainwide Chain Store Age

HappyOrNot Launches “Managed Service” Package to Help Businesses Discover Strategic Advantages Through Customer Feedback Software - Multichannel Merchant

HappyOrNot Launches “Managed Service” Package to Help Businesses Discover Strategic Advantages Through Customer Feedback Software Multichannel Merchant

US Cities and Counties Are Asking Their Citizens Are They “Happy Or Not?” - Cision News

US Cities and Counties Are Asking Their Citizens Are They “Happy Or Not?” Cision News

HappyOrNot kiosks added to enhance campus experience - University of Cincinnati

HappyOrNot kiosks added to enhance campus experience University of Cincinnati

Rocket Rolls Out HappyOrNot’s ‘Smiley’ Customer-Satisfaction Kiosks - CSP Daily News

Rocket Rolls Out HappyOrNot’s ‘Smiley’ Customer-Satisfaction Kiosks CSP Daily News

HappyOrNot raises $25M for its customer satisfaction terminals for stores and other locations - TechCrunch

HappyOrNot raises $25M for its customer satisfaction terminals for stores and other locations TechCrunch

How rude service inspired a multi-million euro firm - BBC

How rude service inspired a multi-million euro firm BBC

How HappyorNot went from four buttons to over 2 billion customer feedback data points - Tech.eu

How HappyorNot went from four buttons to over 2 billion customer feedback data points Tech.eu

HappyOrNot Aims to Change Customer Feedback - PCMag

HappyOrNot Aims to Change Customer Feedback PCMag

Expert Opinion: Cleanliness is key to customer satisfaction, retail success - Chain Store Age

Expert Opinion: Cleanliness is key to customer satisfaction, retail success Chain Store Age

HappyOrNot’s New Service Alert Helps Companies Fix Customer Service Faster Than Ever - Cision News

HappyOrNot’s New Service Alert Helps Companies Fix Customer Service Faster Than Ever Cision News

HappyOrNot’s Smileys empower organisations to develop their operations - Verdane

HappyOrNot’s Smileys empower organisations to develop their operations Verdane

HappyOrNot Returns to EuroShop on the Brink of a Half Billion Feedbacks Collected - Cision News

HappyOrNot Returns to EuroShop on the Brink of a Half Billion Feedbacks Collected Cision News

Smiley feedback company HappyOrNot releases newest product Smiley Wall - Cision News

Smiley feedback company HappyOrNot releases newest product Smiley Wall Cision News

HappyOrNot global study: Thursday is the best day to visit neighborhood pharmacies - Cision News

HappyOrNot global study: Thursday is the best day to visit neighborhood pharmacies Cision News

Paradies Lagardere Adds More Smileys To Airport Terminals - Cision News

Paradies Lagardere Adds More Smileys To Airport Terminals Cision News

HappyOrNot Notches $25M To Enhance Customer Feedback Systems - PYMNTS.com

HappyOrNot Notches $25M To Enhance Customer Feedback Systems PYMNTS.com

Customerwise partners with HappyOrNot - Research Live

Customerwise partners with HappyOrNot Research Live

HappyOrNot Unveils New Smiley Touch Customer Feedback Terminal - Airport Experience News

HappyOrNot Unveils New Smiley Touch Customer Feedback Terminal Airport Experience News

Campus Dining surveying students on dining options with new HappyorNot Machine - Mustang News

Campus Dining surveying students on dining options with new HappyorNot Machine Mustang News

HAPPY OR NOT? - Airport World

HAPPY OR NOT? Airport World

PTE live news: HappyOrNot’s feedback system used to gauge visitor satisfaction at PTE - Passenger Terminal Today

PTE live news: HappyOrNot’s feedback system used to gauge visitor satisfaction at PTE Passenger Terminal Today

Through Data, Customers Tell Riverside If They're 'Happy or Not' - GovTech

Through Data, Customers Tell Riverside If They're 'Happy or Not' GovTech

Perceiving societal pressure to be happy is linked to poor well-being, especially in happy nations | Scientific Reports - Nature

Perceiving societal pressure to be happy is linked to poor well-being, especially in happy nations | Scientific Reports Nature

ComEd lobbyist warned FBI mole to ‘keep Madigan happy’ and not mess with no-work contracts - Capitol News Illinois

ComEd lobbyist warned FBI mole to ‘keep Madigan happy’ and not mess with no-work contracts Capitol News Illinois

AboitizPower partners with HappyOrNot for smiley terminals - Scandasia

AboitizPower partners with HappyOrNot for smiley terminals Scandasia

Happy or Not: The value of qualitative data in experiential surveys - HOTELSMag.com

Happy or Not: The value of qualitative data in experiential surveys HOTELSMag.com

Evolving Touchless Controls – Gesture-Based Feedback - TWinFM

Evolving Touchless Controls – Gesture-Based Feedback TWinFM

Can you train your mind to be happy? Yes, experts say. Here’s how - South China Morning Post

Can you train your mind to be happy? Yes, experts say. Here’s how South China Morning Post

Opinion | The Rich Are Not Who We Think They Are. And Happiness Is Not What We Think It Is, Either. (Published 2022) - The New York Times

Opinion | The Rich Are Not Who We Think They Are. And Happiness Is Not What We Think It Is, Either. (Published 2022) The New York Times

More Money, More Happiness? An Investigation - Verywell Mind

More Money, More Happiness? An Investigation Verywell Mind

Can companies actually help workers stay happy and healthy? - BBC

Can companies actually help workers stay happy and healthy? BBC

An 85-year Harvard study found the No. 1 thing that makes us happy in life: It helps us 'live longer' - CNBC

An 85-year Harvard study found the No. 1 thing that makes us happy in life: It helps us 'live longer' CNBC

Opinion | My New Vagina Won’t Make Me Happy (Published 2018) - The New York Times

Opinion | My New Vagina Won’t Make Me Happy (Published 2018) The New York Times

Happy the Elephant Isn’t Legally a Person, Top New York Court Rules (Published 2022) - The New York Times

Happy the Elephant Isn’t Legally a Person, Top New York Court Rules (Published 2022) The New York Times

‘Happy is not a big enough word’: Orioles INF Jordan Westburg excited to be back - WBAL News Radio

‘Happy is not a big enough word’: Orioles INF Jordan Westburg excited to be back WBAL News Radio

Happy the elephant is not a person, says court in key US animal rights case - The Guardian

Happy the elephant is not a person, says court in key US animal rights case The Guardian

There are 19 types of smile but only six are for happiness - BBC

There are 19 types of smile but only six are for happiness BBC

Humans aren’t designed to be happy – so stop trying - The Conversation

Humans aren’t designed to be happy – so stop trying The Conversation

Happy (or Not so Happy) Columbus Day to us All! - HuffPost

Happy (or Not so Happy) Columbus Day to us All! HuffPost

Healthy, happy and tropical – world’s fastest-growing cities demand our attention - The Conversation

Healthy, happy and tropical – world’s fastest-growing cities demand our attention The Conversation

José Mourinho suggests Dele Alli is not happy and not fighting for Tottenham - The Guardian

José Mourinho suggests Dele Alli is not happy and not fighting for Tottenham The Guardian

Your favorite YouTube vloggers may be the reason you're happy – or not - Ladders

Your favorite YouTube vloggers may be the reason you're happy – or not Ladders

'We'll see if Cole is happy or not happy' - Enzo Maresca speaks out on Palmer's future at Chelsea as Blues battle to secure Champions League spot - Goal.com

'We'll see if Cole is happy or not happy' - Enzo Maresca speaks out on Palmer's future at Chelsea as Blues battle to secure Champions League spot Goal.com

Farmers, happy or not, reap millions from Foxconn purchases - Milwaukee Journal Sentinel

Farmers, happy or not, reap millions from Foxconn purchases Milwaukee Journal Sentinel

APS Bank surpasses 10,000 happy or not customer feedback responses! - Newsbook

APS Bank surpasses 10,000 happy or not customer feedback responses! Newsbook

B.C. voters tell David Eby they 'are not happy' and expect him to govern differently - Vancouver Sun

B.C. voters tell David Eby they 'are not happy' and expect him to govern differently Vancouver Sun

TICKED OFF: Canadians are not happy and neither are farmers - FarmersForum.com

TICKED OFF: Canadians are not happy and neither are farmers FarmersForum.com

Mahesh Babu Happy or Not?? - CineJosh

Mahesh Babu Happy or Not?? CineJosh

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