Chase O'Neal Email & Phone Number

Honolulu, Hi, Us

Hawaii, United States

Result-oriented Senior Technology Specialist III with expertise in analyzing Wide Area Network needs, eliciting requirements, and providing analytical insights to optimize information technology systems and processes. Demonstrated success in collaborating with stakeholders to drive efficiency and effectiveness in complex environments. Committed to proposing innovative solutions to enhance IT capabilities and contribute to the mission of the Defense Advanced Research Projects Agency.☀ Leads the implementation of IT equipment tech refreshes, equipment dispositions, and inventory assets for future state architecture diagrams.☀ Develop and manage a full-scale project plan to ensure the project is on time, and within scope and budget.☀ Supporting Mid-level technicians to achieve accuracy, timeliness, and completion of all tasks assigned under this project.☀ Supporting the overall implementation and execution of the Program Management Plan and IT equipment Tech Refresh project schedule, including managing all personnel, logistics, and technical/tool resources for project execution.☀ Providing data and metrics regarding project progress, ensuring timely submission of completed reports at client-specified frequency.☀ Providing inventory and asset management support for IT assets and existing inventory within ITD’s network areas of responsibility.

Hurlburt Field, Florida, United States

Primary Responsibilities☀ Administration and maintenance support for systems, end user devices and applications such FalconView, Google Earth, Zeus, Info Path, Chat applications such as MiRC and Pidgin, and standard Microsoft Office applications.☀ Update and monitor application performance and provide data management for devices including end user devices, servers, and database archives.☀ Support additional systems including Secret networks such as SIPRnet, TS/SCI networks and internal voice systems.☀ Exercise good analytic and problem solving skills when restoring outages and connectivity issues and do so under extremely tight time constraints.☀ Ability to add a new part or capability to an existing design or system. Work oftentimes involves improving a capability or parts performance through changes in technology or improved versions of the part or equipment.☀ Troubleshoot quickly and exercise work independently.

Crestview, Florida, United States

☀ Drove top-tier results with the 7th Special Forces Group, orchestrating a global cryptologic program under heavy workloads. Optimized equipment maintenance and policy revision to outpace strict performance targets.

☀ Guided professional developmental career paths for over 300 employees and demonstrated an excellent work ethic. Resolved conflicts and negotiated agreements, becoming the go-to resource for more difficult problems and requirements.☀ Supervised and Managed IT Business services and mobile devices for C-suite level executives resulting in 100% mission success through my tenure.

International 2019-2020☀ Systems administrator that led a team of IT professionals in aid to 3k+ customers during a major project. Built out a one-of-a-kind SOP to document processes and maintain strict continuity for incoming personnel.☀ Thrived as the lead project manager for a network modernization initiative that provided positive impacts on over 4400 pieces of IT equipment ie. computers, VOIPS, telecommunications suites, mobile devices, and other critical assets, delivering the effort ahead of schedule.United States (2016 – 2019)☀ Supervised upgrade to Windows 10 from windows 7 with little to no downtime in the organization, and ranked among the top of all specialists in the division. ☀ Aligned with 20 IT technicians on network configurations, maintenance, and troubleshooting network connectivity problems, using practices that were recognized and adopted as a gold standard.

Indianapolis, Indiana, United States