Chase Willkom Email & Phone Number

Minneapolis, Mn, Us

Group product manager for SaaS device manager Jamf Now (formerly Bushel), and supporting platform services Jamf Account and Jamf ID.- Hired, managed, coached, and mentored a global team of product managers and product owners for the products and services above.- Coordinated the planning and delivery of product roadmaps across multiple teams to optimize the overall value delivered.- Partnered with senior leadership to define KPIs, objectives, and growth strategies.- Driven by both quantitative and qualitative data about our customers, users, competitors, and other market signals to identify product and enablement initiatives.

Minneapolis, Mn, Us

Product evangelist and primary spokesperson for SaaS device manager Jamf Now. Defined and owned roadmap, market research, and competitive analysis.- Assisted in the definition of functional requirements, non-functional requirements, and solution-specific market requirements.- Hired, managed, coached, and mentored a global team of product product owners.- Aligned with product strategists, product marketing, UX and engineering leaders, and senior leadership stakeholders to develop a product roadmap with prioritized initiatives.- Analyzed product and market data to measure the impact and value of product initiatives. Focused on iterative development, measuring changes along the way.

Minneapolis, Mn, Us

People leader and individual contributor for Jamf Now’s product design, user experience, and frontend development.- Hired, managed, coached, and mentored a global team of frontend engineers to help scale a high growth product.- Created a "boxed" version of Jamf Now that appeared on store shelves at Apple retail. My involvement included package design, experience design, front end development, defining OKRs and measuring performance.

Minneapolis, Mn, Us

- Hired, managed, coached, and mentored a rockstar engineering and QA team.- Led an international expansion of the Jamf Now engineering team to help scale and meet the needs of a high growth product.- Worked closely with product and engineering leaders to understand business priorities, build strategy, and create mission and vision for the teams and projects.

Minneapolis, Mn, Us

Founding member of the Jamf Now team. Incubated inside the walls of Jamf, Jamf Now’s mission was to bring Apple device management to the SMB market in an elegant, simplified, and frictionless way.- Wearer of many, many hats with a focus on product design, user experience design, and frontend development. Played a significant role in marketing and branding efforts for the product including developing the brand identity and positioning as well as owning the web marketing experiences.- Engaged with customers as an advocate for human-centered design practices.- Worked closely with a small cross-disciplined team of engineers, product, sales, and marketing folks all driven to create the easiest Apple device manager on the planet.

Minneapolis, Mn, Us

Grew and led the UX discipline within the agency. Defined, managed, and facilitated a user-centered design process approach for agency clients; including Minnesota Twins, Allstate, ExxonMobil, Target, Papa Murphy's, Cargill, UnitedHealthcare, Red Robin, Arctic Cat, Phillips Distilling, Cox Communications, Columbia Sportswear, and Valspar.- Collaborated closely with brand and analytics strategists, visual designers, developers, and project managers to deliver usable, useful, and delightful multi-channel UX.- Designed and created user wireframes, functional prototypes, work flows, information architecture documents and guidelines/specification documents to communicate design ideas between designers, developers, clients, and other stakeholders.- Award: AdFed The Show 2012 Bronze Winner, ArcticCat.com

Minneapolis, Mn, Us

- Designed and created user interface wireframes, functional prototypes, work flows, information architecture documents and guidelines/specification documents to communicate design ideas between developers and non-technical stakeholders.- Worked closely with users, product and program managers, analysts and senior leaders to define product direction and user interface requirements.- Scoped, planned and managed multiple design projects from strategic product definition to launch while facilitating communication across teams.- Defined user experience guidelines, visual design guidelines, user interface library, interaction design patterns and overall UX processes and methodology.- Advocated the benefits of usability and user-centered design best practices.- Collaborated with development teams to define accessibility guidelines, advocated for web standard development and defined interaction design patterns.- Collaborated and shared experiences with user experience team and provide thought leadership and unifying vision for the product management team.

Minneapolis, Mn, Us

Information architecture and interaction design

Atlanta, Georgia, Us

- Led the design of websites and web applications with a focus on user-centered design and web standards. Facilitated usability testing exercises including card sorts, paper prototyping, contextual inquiries, surveys, and user interviews. Advocated the benefits of usability and design best practices. Provided direction and mentoring for other members of the team.- Identified and analyzed requirements then translated them into use cases as well as information architecture and interaction design deliverables.- Created user interface mockups to communicate design ideas between developers and non-technical stakeholders.- Organized and conducted code reviews to enhance the quality of the websites and web applications we developed.- Helped define multidisciplinary team’s design and development processes and methodologies. Evaluated new strategies for improvement.

Winona, Mn, Us

- Led the design of Fastenal's e-commerce website with a focus on user-centered design and web standards. Involved with usability testing and information architecture gathering techniques. Advocated usability and design best practices. Demonstrated leadership capabilities by providing direction and mentoring for less experienced members of the team.- Redesigned e-commerce website with an innovative user-interface to convey the company’s new corporate branding and improve usability.- Implemented web standard coding practices to websites to improve ease-of-management and increase code reuse by other developers.- Worked closely with Marketing on the design and development of online marketing materials including promotional ads and email campaigns.- Optimized code and information architecture of websites to improve its visibility, via organic rankings, with major internet search engines.

- Developed web-based ticket management application to automate help desk functions such as work order management, client and technician control, knowledge base, and asset management. Project done on individual basis which allowed me to perform all phases of development on a large-scale project. Application focused on user-centered design and web standards development.- Redesigned internet and intranet websites using latest web technologies.- Created other various web applications to help user groups accomplish operational tasks faster and easier