Marissa Sichel Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Mn, Us

Minneapolis, Mn, Us

• Responsible for 4 unique programs, driving all projects from ideation to closure across departments including leading process workshops and testing, organizing configurations, change management and enablement• Built and executing 3-year strategic roadmap for ServiceNow across the company, managing multi-million dollar licensing contracts and vendor partnership• Define, maintain and review expenses and on-going budget related initiatives for all IT, Workplace Services, and ServiceNow Platform projects in excess of $5 million dollars• Creation of department-wide intake process based on SAFe methodology• Communicated program changes, strategic initiatives and other key information to executive leadership through leading quarterly and monthly steering committees

Minneapolis, Mn, Us

• Strategically drove 10+ projects across the Enterprise, including Digital Commerce platform transformation, global entity expansion into 4 new markets and implementing the Jamf Educator platform with Apple across 36 million users• Tracked execution of key milestones, communicating potential issues and roadblocks for medium and large scale projects• Key partnerships with FP&A and Accounting to deliver multi-contract projects on-budget

Eden Prairie, Minnesota, Us

• Managed 8 strategic programs within the Vendor Management portfolio• Led cross-functional meetings between external and internal partners, removed barriers to project completion and provided weekly updates to executive leadership• Analyzed vendor performance to identify opportunities for improvement for shipping and packaging in collaboration with warehouse and merchant partners. Reduced non-compliant shipments by 10% within 6 months

Woodinville, Washington, Us

• Responsible for all purchasing of domestic and international imports in excess of $500,000 per month• Maintained key partnership with vendors with yearly reviews and purchasing forecasts• Executed key customer projects generating over $2 million dollars in ARR

Seattle, Washington, Us

• Initiated over 50 outbound administrative requests for medical records and specialty appointment booking per week• Assisted new patients with comprehension and completion of appropriate paperwork• Received incoming calls and triaged phone requests.• Improved institutional policies based on collected, analyzed and reported encounter data

Minneapolis, Mn, Us

• Oversaw document scanning and uploading for legal requests, handling in excess of 500 pages per week• Accelerated over 100 projects through completion of tasks with external vendor partners• Complied with Target's corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees