Marissa Sichel Email & Phone Number

Saint Paul, MN, US

Minneapolis, MN, US

Minneapolis, MN, US

• Responsible for 4 unique programs, driving all projects from ideation to closure across departments including leading process workshops and testing, organizing configurations, change management and enablement
• Built and executing 3-year strategic roadmap for ServiceNow across the company, managing multi-million dollar licensing contracts and vendor partnership
• Define, maintain and review expenses and on-going budget related initiatives for all IT, Workplace Services, and ServiceNow Platform projects in excess of $5 million dollars
• Creation of department-wide intake process based on SAFe methodology
• Communicated program changes, strategic initiatives and other key information to executive leadership through leading quarterly and monthly steering committees

Minneapolis, MN, US

• Strategically drove 10+ projects across the Enterprise, including Digital Commerce platform transformation, global entity expansion into 4 new markets and implementing the Jamf Educator platform with Apple across 36.
• Tracked execution of key milestones, communicating potential issues and roadblocks for medium and large scale projects
• Key partnerships with FP&A and Accounting to deliver multi-contract projects on-budget

Eden Prairie, Minnesota, US

• Managed 8 strategic programs within the Vendor Management portfolio
• Led cross-functional meetings between external and internal partners, removed barriers to project completion and provided weekly updates to executive leadership
• Analyzed vendor performance to identify opportunities for improvement for shipping and packaging in collaboration with warehouse and merchant partners. Reduced non-compliant shipments by 10% within 6 months

Woodinville, Washington, US

• Responsible for all purchasing of domestic and international imports in excess of $500,000 per month
• Maintained key partnership with vendors with yearly reviews and purchasing forecasts
• Executed key customer projects generating over $2 million dollars in ARR

Seattle, Washington, US

• Initiated over 50 outbound administrative requests for medical records and specialty appointment booking per week
• Assisted new patients with comprehension and completion of appropriate paperwork
• Received incoming calls and triaged phone requests.
• Improved institutional policies based on collected, analyzed and reported encounter data

Minneapolis, MN, US

• Oversaw document scanning and uploading for legal requests, handling in excess of 500 pages per week
• Accelerated over 100 projects through completion of tasks with external vendor partners
• Complied with Target's corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees