Chasity A. Robért Email & Phone Number

Electronic Court Services Specialist with a strong background in Sales and Management and extensive experience in leveraging Microsoft Works to streamline workflows and enhance productivity. Skilled at providing exceptional support to legal professionals, I excel in ensuring smooth and efficient court service operations. With a solid foundation in Graphic Design and a degree from Delgado Community College (AAS), I bring a creative problem-solving approach to my work, combining technical proficiency and design thinking to deliver innovative solutions. Passionate about continuous learning and driving success in every task I undertake.

Listed skills include Microsoft Office, Customer Service, Microsoft Word, Powerpoint, and 13 others.

• 

  Electronic Court Services Specialist

  Jones Walker Llp

  Jul 2024 - Present - New Orleans, Louisiana, United States

  Cost Recovery Responsible for the cost recovery tasks associated with docket image retrieval; eFiling; and eRecording for multiple state and federal electronic court systems. • Reconcile court system receipts against deposit accounts and VISA statements. • Ensure accurate matter numbers are provided. • Prepare & submit receipts to Cost Entry team (Accounting) in accordance with Accounting Department guidelines. • Maintain appropriate records. Password Management • Maintain, activate, and delete both shared and individual passwords according to the requirements of each unique system. • eFiling systems• eRecording systems • Docket SystemsPortal ManagementMaintain the links and password information for each court service. • Routinely check links to replace “broken” links.• Update login and pricing information. • As needed coordinates with the appropriate IT personnel in maintaining the portal page. Training & User Support• Train, support and provide continuous guidance to firm personnel on the use of various court docket, eFiling and eRecording systems.• Develop best practices guidelines for users to follow. • Serve as the main point of contact to respond to daily requests for assistance. Library Services• Organize and catalog a comprehensive collection of law books.