Chassity Spells Email & Phone Number

Dallas-Fort Worth Metroplex

2924 Knight Street Suite 318

Built Executive Team Leaders of 3 members to monitor and supervise employees throughout their employment with UCBC.Built multiple partnerships within K-12 school district.Researched and achieved CARF accreditation for 2 locations within region 7 of Louisiana.Source, execute, and manage all 5 MCO (Managed Care Organization) contracts for updates of regulations and rules of Medicaid.Perform hiring, retaining, promoting, disciplining, and terminating staff with concurrence of Supervisor.Created and performed Performance Evaluations for all employees annually as well as quarterly for improvements within the job.Established and created the Policy and Procedures of the company to be reviewed and examined by the State of Louisiana for licensing purposes.Expand the business to $1M income revenue per year through marketing and high performance.Facilitate Cultural Competency Training, Risk Management reporting, and Strategic Planning for the company.Performed community outreaches for mental health awareness for at risk kids in low income areas!Facilitated bimonthly financial checks and balance.Manage client to staff correspondence while referring clients to addition places for needed resourcesPerformed Payroll/ all HR duties.Business administration dutiesStrategic planning, Budgeting, and financial growth knowledgeManaged a Clinical team of Nurses, Psychiatrist, LPC, LCSW!Experience in ADP payroll system/ QuickBooks/ and WaveWeb design for marketing purposes as well as social media/ content creation

3005 Harvard Avenue Metairie, La 70006

Provides counseling, mental health therapy, and support to clients.Billing for all therapy sessions.Write and implement treatment plans for all clients.Provide direct services to individuals in the program.

Conduct facility tours and orientation for prospective/new resident and family.Complete preadmission and admission inquiry forms accurately and other forms per policy on each resident to identify social, emotional, and psychological needs. High knowledge of Medicare and Medicaid benefits Assist residents with financial and legal matters, such as applying for pensions, referrals to lawyers and referrals to funeral homes for preplanning arrangements. Maintain necessary forms for Medicare and Medicaid and report in timely manner. Prepared weekly census and monthly census.High knowledge on policies and procedures of LongTerm Care facilities.

Greet customers as they enter the store to shop.Show and sell purses, wallets, watches to all customers.Entail a great shopping experience to every customer.

Distribute mail to my financial agent, as well as mailed important documents to clients.Scanned, filed, and organized a filing system for 28 years worth of clients.Answered any question and issues regarding clients insurance or investment plan.

Answered billing issues for customers about their cable bill.Communicated with customers and scheduled technician appointments to fix issues with cable.

Designed a brochure with information for the mentors to do with the children that they will be mentoring. Implemented personal information into a daily log data base on all participate in the organization.Followed up with interested participants by making phone calls and communicating information about the organization. Organized files and paperwork in files for the organization and all the participants.

Communicated with the CEOs on status of clients/patients. Marketed and made posters to cause awareness to attract more clients to call M&J for transportation.Inputted contact information and billing information into a data base system for the company.

Bachelor Of Liberal Arts, Communication

Activities and Societies: Tulane Women's Basketball team 3.0 Club Member All-American Basketball Team Tulane Greenbacker Award 2010

Master Of Education - Med