Chastity Cook Email & Phone Number

Kyle, Tx, Us

United States

• Spearhead leadership and strategic direction for the Fort Worth office, overseeing comprehensive property management operations.• Directly manage and mentor a team of managers, ensuring compliance with budgetary guidelines and driving client retention.• Collaborate with Tenant Coordination and Construction Management teams to ensure timely and effective project execution.• Conduct strategic site visits to monitor property performance and uphold high service standards.• Lead contract preparation and execution, expediting tenant openings and project timelines.• Oversee vendor selection and project management to ensure optimal service delivery.• Drive negotiations of claims and manage contractual changes to resolve disputes and conflicts.• Implement team-building initiatives to enhance employee morale and retention.• Engage with boards and clients to mentor portfolio managers and strengthen relationships.• Monitor Tenant Coordination in-box for timely issue resolution and perform proactive administrative duties.

United States

• Led a team of portfolio managers, overseeing budget preparation, financial oversight, and client relationship management.• Managed property operations to ensure alignment with company values and client satisfaction.• Addressed invoicing and payment issues related to landlord work contracts, ensuring financial accuracy.• Conducted thorough vendor evaluations and site visits to guarantee high-quality service delivery.• Processed and validated Tenant Allowance payments, adhering to lease requirements and documentation.• Championed recruitment, training, and development efforts for new hires.• Conducted audits to ensure compliance with company standards and service quality.• Provided strategic guidance and support to boards and attended key meetings

Cedar Park, Texas, United States

• Oversaw budget management, financial monitoring, and operational aspects of property management.• Managed vendor relationships and coordinated comprehensive property services.• Delivered exceptional customer service to tenants and internal business units.• Prepared detailed financial reports and maintained accurate lease records.• Supervised fund collection processes and collaborated with legal and accounting teams for property releases.

United States

Round Rock, Texas, United States

• Directed budget management, expense monitoring, and property operations.• Executed vendor evaluations and site inspections to ensure service excellence.• Prepared and maintained financial reports and lease records.• Coordinated with legal and accounting teams for efficient property management.• Supported construction and tenant coordination efforts to facilitate timely tenant openings.

Austin, Texas Area

Portfolio Management of a community association portfolio including managingboards of directors and committees, managing vendors, analyzing financialstatements and budgets, managing deed restriction enforcement, managingregular board meetings and annual meetings and other duties as assigned .

2020 W 89Th St.

• Managed all aspects of tenant leasing, marketing, and rental applications.• Addressed tenant concerns, resolved disputes, and ensured a positive living environment.• Oversaw property maintenance, inspections, and compliance with regulations.• Managed budgeting, financial records, and cost control measures.• Implemented marketing strategies and organized community-building events.

Real Estate License, Real Estate, A

Studied for my Real Estate License.

Associate'S Degree, Business Administration And Management, General

Major in Business Administration.