Pritam Chatterjee Email & Phone Number

Pune, Eu

Owner of Solution Deliveries, Services and Tactical Engagement with Clients; for Award winning Insurance and Wealth Management Solutions. Delivered - Eight Implementation Programs/Projects for Insurance in a box and Wealth Mapper Solution to renowned european and nordic clients. All in service.Collaborating with Global partners, Tietoevry teams and Multiple Clients in an open Ecosystem and ensuring flexibility, quality and faster Go-to-Market.

Pune, Eu

Managing Award winning 'Insurance in a Box' and 'Wealth Mapper' (solution as a service) Deliveries in an OPEN (Client - Partner) ecosystem.

Pune Area, India; Nordics, Baltics

Owner of Service Delivery for Key Applications in eCommerce, Logistics, Category Management, Publishing & B2B sales verticals of a Large Retail Client. Contract Fulfillment, Managing Deliveries and Services, Client Satisfaction & Engagement, P/L of Retail IT section, Add on sales.Successful continuity from due diligence (bid) to knowledge transition to service commencement to BAU into Transformation phase. Service Delivery unit setup and Business built from… Show more Owner of Service Delivery for Key Applications in eCommerce, Logistics, Category Management, Publishing & B2B sales verticals of a Large Retail Client. Contract Fulfillment, Managing Deliveries and Services, Client Satisfaction & Engagement, P/L of Retail IT section, Add on sales.Successful continuity from due diligence (bid) to knowledge transition to service commencement to BAU into Transformation phase. Service Delivery unit setup and Business built from scratch.Managing futuristic, robust and performing application landscape transformation in active collaboration with the client. Show less

Pune Area, India; Norway

Business Owner of Emerging Products Vertical (LOB) in Payments & Cash management Unit. Member of Unit Leadership team.Responsible for P/L, Delivery and Service setup, Deliveries (Projects, AM, IaaS, Partner & tailored services), Forecasting & Budgeting, Operating and delivery Margin, CSAT, Contract fulfilment, Add on Sales, SLA's, Redressing Escalations.Delivery: Successfully delivered "Treasury Corporate/In house bank" product offering and services on private cloud platform for… Show more Business Owner of Emerging Products Vertical (LOB) in Payments & Cash management Unit. Member of Unit Leadership team.Responsible for P/L, Delivery and Service setup, Deliveries (Projects, AM, IaaS, Partner & tailored services), Forecasting & Budgeting, Operating and delivery Margin, CSAT, Contract fulfilment, Add on Sales, SLA's, Redressing Escalations.Delivery: Successfully delivered "Treasury Corporate/In house bank" product offering and services on private cloud platform for a global corporate with roll out plan for 100 nations. Show less

Pune Area, India; Norway

As Global Delivery Manager, headed the offshore delivery unit in Payments Product Business - ensured Deliveries, Competence development, Performance through GDM and line management. Dual Role as Line & Delivery manager. Member of Unit Leadership team.Ensured Strategy Execution (Restructuring, Unit Roadmap, Operating Plan, Optimization, Quality), Continuous Improvement Initiatives (AGILE, JIRA, CMMI L3, Automation, Migration to open source stack, Unified Helpdesk, Staffing Pyramid… Show more As Global Delivery Manager, headed the offshore delivery unit in Payments Product Business - ensured Deliveries, Competence development, Performance through GDM and line management. Dual Role as Line & Delivery manager. Member of Unit Leadership team.Ensured Strategy Execution (Restructuring, Unit Roadmap, Operating Plan, Optimization, Quality), Continuous Improvement Initiatives (AGILE, JIRA, CMMI L3, Automation, Migration to open source stack, Unified Helpdesk, Staffing Pyramid, Knowledge Repository, PMO), Sales Support, stakeholder management. Monitored - Utilization, Billability, SLA's, Customer SAT, Employee SAT, Competence KPI's, Project KPI's.Managed Liaison with finance, HR, OPS, ICT, ADMIN, Travel Desk, Training Team. Conducted Recruitment, Development plans & Appraisals. Achieved substantial performance improvements through GDM in the Business Unit. Show less

Pune Area, India; Estonia, Latvia, Lithuania

Program/Project Manager in a retail banking product and services unit. As Manager of offshore team contributed extensively to successful Turnaround of the Business Unit through GDM. Managed critical Program, Projects & Client engagement of banking products for Large Nordic Banks. Member of Unit Leadership Team and head of the offshore delivery for the core banking unit.Built offshore team in Pune from Scratch. (Ramp up, KT, Steady State, BAU, E2E).Dual role as… Show more Program/Project Manager in a retail banking product and services unit. As Manager of offshore team contributed extensively to successful Turnaround of the Business Unit through GDM. Managed critical Program, Projects & Client engagement of banking products for Large Nordic Banks. Member of Unit Leadership Team and head of the offshore delivery for the core banking unit.Built offshore team in Pune from Scratch. (Ramp up, KT, Steady State, BAU, E2E).Dual role as Line manager and Program/Project manager (Responsible for Deliveries - Program/Project execution and KPI's, Margins, CSAT, Engagement Plan) Appreciated for managing critical key customer engagement/program/projects succesfully. Show less

Pune Area, India; Uk

Business analyst for full lifecycle & release of Beta version of one of the most popular Retail Banking and Mortgages Product in UK. - Core Summit Release 2.0.

Bengaluru Area, India; Saigon/Hcmc, Vietnam

Societe Generale VietFinance (Consumer Finance) Onsite Implementation in HCMC-Vietnam.

Pune Area, India; Doha, Qatar

Functional consultant / business analyst in Development, UAT & Production support. Onsite Implementation in Doha bank, also supported in IDBI & COSMOS projects.

Pune Area, India

Managed Collection of High risk portfolio - Pune. Managed NCL, NPA targets, Collection team and Agencies.

Pune Area, India

Responsible for sales, marketing and business development across Gujarat region. Handled AMUL (GCMMFL) account and many others. Developed new customers.

Kolkata Area, India

Identifying/preventing areas of Quality Failures and doing Value chain evaluation. Conducting Inspections for public and private Turnkey projects and ensuring reorders (add on sales). ISO 9001:2000 implementation.

Pgdm (Post Graduate), Management Studies

Area of Specialization: Operations (Logistics, Supply chain, Project, Quality and process management).

B.Sc. (Vocational), Industrial Chemistry

A.I.S.S.C.E, Higher Secondary

Activities and Societies: Captain - School football team

A.I.S.S.E, Secondary

Activities and Societies: Commander - Shivaji Platoon, Member - school football team, Drama.