Chris Austin Email & Phone Number

Somerville, Ma, Us

Overland Park, Ks, Us

* Introduced value stream thinking to our business* Broke down silos and built cross-team communication channels with bidirectional feedback* Evolved the team structure to align with our value streams* Refined our development processes through conversations, building consensus through 1:1 discussions* Mapped development work to an extension of the Flow Framework * Created cost monitoring services that tracks s3, elasticsearch, and kubernetes resource costs by tenant* Optimized allocation with karpenter, KEDA, and a custom operator with predictive sizing* Built a data-driven suppression system to reduce toil and improve response time

Overland Park, Ks, Us

* Migrated platform to AWS and Kubernetes* Automated provisioning of cloud environment using Terraform* Automated provisioning/updates for on-site resources using saltstack* Developed correlation engine using Drools with shared, vendor-specific, and customer-specific rule sets* Defined the company taxonomy/ontology* Created machine learning system to assist in classifying vendor log messages* Deployed and managed Elasticsearch cluster for our largest data store* Created simulation based on current storage and observed ingestion rates to optimize deployment size for performance, cost, and reliability* Created automatic product/logtype detection for dozens of products* Created the backend parser system, along with the initial interface for managing it* Created automatic sample collection and re-processing system * Wrote reflection library to optimize performance using JMH microbenchmarks* Migrated client/server messaging to protostuff over rabbitmq, then to Kinesis* Applied cloud security best practices through Security Hub review and Well Architected Review* Periodic performance reviews that have at least tripled the throughput for several systems* Conducted blameless post-mortems whenever a service failure occurred* Presented the platform design and plans to investors

London, United Kingdom , Gb

Skills used: Java, JBoss, Coherence, Oracle, Jython, Groovy, Grails, SOAP* Continued development of the central incident processing system* Developed highly interactive directed graph visualization of alert data using a variety of graph algorithms* Developed ticket e-Bonding interface between RSA Archer and BMC Remedy* Developed prototype of new correlation engine using Drools

London, United Kingdom , Gb

Part of a three person team that developed and maintained the central alert processing system for the managed service division, along with a corresponding user interface. Acted as mentor and subject matter expert for several areas, with particular attention paid to java concurrency, testing, and performance tuning for enterprise level applications.* Developed Central Incident Processing System* Developed User Interface for interacting with the incident processing system* Developed SNMP monitoring daemon using SNMP4J* Developed remote config validation tool for Avaya VPN devices* Developed ticket e-bonding solution using tML-TA (t1.278 / ATIS-0300003) within a grails framework

Watertown, Ma, Us

* Created large web application servers as part of a four developer team. Provided utilities to automate everyday tasks, including repository management, schema comparison, and data migration.* Created central framework used by several application services* Created tools to create a web application directly from a specification document.* Created monitoring service for web applications* Created cross-browser method for limiting file upload size* Audited existing projects to identify security and performance issues

London, United Kingdom , Gb

Created applications in C++ using Checkpoint's OPSEC SDK. Responsible for all web interface changes, revision control, and automated testing for the e:scan mail filtering system.* Developed CheckPoint OPSEC LEA client* Developed CheckPoint OPSEC CPMI status monitor* Added caching and syslog support to p0f (a passive operating system detector)* Developed automated test suite for the e:scan web interface using WWW::Mechanize* Optimized message parsing, resulting in average process time reduction of 75%* Rewrote TSQL for generating nightly reports, reducing the average run time from 37 minutes to 44 seconds* Rewrote user list management code, resulting in a process time reduction of over 95%* Assisted in migration of security appliance from OpenBSD to RHEL

Created automated systems to improve efficiency. Integrated legacy systems with new services. Maintained legacy systems. Evaluated contract work by a 3rd party.* Reviewed and replaced legacy VB/Perl/EDI/X400 gateway with a Java/Oracle/XML/XSLT system* Credit Card Payment tracking system* DSL Loop Qualification request automation* Trouble Ticket system

Princeton, Nj, Us

* Created web based applications to aid RCN's Commercial Division.* Created Trouble Ticket & Customer Interaction system* Created Order Tracking & Commission Calculation system* Created Project Management system* Created DNS and zone-file troubleshooting tool* Created Search utility for a series of loosely formatted flat files