•Oversee the operations and procedures in the Bursar Office in the absence of the Bursar•Answer billing questions or resolve payment issues for students and families•Perform financial related projects, as assigned by the Bursar or Assistant Vice President of Finance. Typically involving research, analysis, recommendation, and an informal presentation•Collect and review incoming receivable information and post necessarypayments to corresponding accounts•Balance student loan accounts with manual adjustments •Manage the employer deferred billing program, direct billing program, Chicago Police Department promissory note program, and the 15 week deferred billing program •Serve as a member on the University Diversity Action Team to promote, support, and develop ongoing initiatives which foster a culture of appreciation for diversity•Assist academic areas in the establishment of billing procedures for partnerships to ensure current accounts

•Counseled students and families on the billing and payment process•Administered the employer deferred billing and direct programs•Coordinated payment arrangements and discuss payment options with students•Maintained accounts receivable records•Assisted students with billing questions relating to the University’s billing policies and procedures•Administered the Chicago Police Department employer deferred billing program and the Coast Guard Tuition Assistance program•Evaluated students' financial aid awards and verify the tuition, fees, and room and board charges to determine student's out-of-pocket portion and balance due•Handled special disbursement procedures for direct and alternative loans

•Administered College Illinois and the Illinois Monetary Award Program•Reviewed student files and determined financial aid eligibility•Managed the Nurse Educator and Teacher Education Scholarship Programs•Counseled and advised students regarding financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning•Evaluated unusual circumstance documentation or information provided by the student to determine if additional aid was needed