Reviewing technical documents and collaborating with dev team tounderstand project requirements and specifications for Personal &Corporate internet banking, E-Wallet(CBPay) , Admin PanelDesigning and executing comprehensive and well-structured test plansand test casesPrioritizing and planning testing activitiesConducting functional, performance testing to identify defectsImplementing API testing using tools such as PostmanIdentifying and… Show more Reviewing technical documents and collaborating with dev team tounderstand project requirements and specifications for Personal &Corporate internet banking, E-Wallet(CBPay) , Admin PanelDesigning and executing comprehensive and well-structured test plansand test casesPrioritizing and planning testing activitiesConducting functional, performance testing to identify defectsImplementing API testing using tools such as PostmanIdentifying and reporting bugs via JiraDocumenting test results and recommendation to the dev teamPerforming thorough regression testing when bugs are resolvedProviding guidance and mentorship to junior team membersLocal and remote-located user support via Jira, company mail, phone,and Microsoft Teams Show less

UAT testing, implementing, troubleshooting, reporting & resolving in company in-house ERP software such as Food Factory Management software, Slaughter Management software, POS and InventoryManagement Software, Kiosk POS mobile application, Accounting & Finance software.Test and verify compatible devices for the factory environment to use ERP software.Troubleshoot, analyze, schedule backup, migrate and resolve technical issues related to MS SQL and Oracle… Show more UAT testing, implementing, troubleshooting, reporting & resolving in company in-house ERP software such as Food Factory Management software, Slaughter Management software, POS and InventoryManagement Software, Kiosk POS mobile application, Accounting & Finance software.Test and verify compatible devices for the factory environment to use ERP software.Troubleshoot, analyze, schedule backup, migrate and resolve technical issues related to MS SQL and Oracle databases.Perform software testing and participate in software releases and deployments.Collaborate with development teams to resolve issues.Conduct root cause analysis and provide recommendations for process improvements.Collection data from operation departments to develop new software.Develop and maintain a knowledge base and training materials for end-user.Local and remote-located user support via helpdesk, company mail, videocall, phone, personal and remote software such as team viewer, any desk, and ultra-viewer.Troubleshoot and report network-related issues and collaborate with the infra team. Show less