Chawarong Songserm, Pmp Email & Phone Number

Bangkok Metropolitan Area, Thailand

An American startup in hospitality industry. Responsibilities:- Building an enterprise grade apps using React Native and Ruby on Rails- Demonstrating expertise in hospitality technologies, encompassing property management system integration with Oracle, payment gateways such as Stripe, Adyen, Red Dot, Payplus, and mobile key solutions with leading lock vendors such as Assa Abloy and Salto.- Managing a single i18n translation repository across all products and establishing an end-to-end translation service through CI/CD pipeline.- Managing stakeholder expectations throughout the product lifecycle- Supervising multiple engineering teams, including Mobile App, Cloud/API Platform, QA, DevOps, and Data Engineering.- Overseeing 100+ bi-weekly software releases in an Agile/SCRUM environment for seamless service to OKKAMI's hotel clients.- Managing all mobile app releases on App Store, Google Play and Huawei AppGallery- Leading a cross-functional DevOps team to support cloud platforms (AWS, GCP) and meet growing demands- Managing a data engineering team responsible for ETL and data warehouse maintenance for data analytics dashboards- Contributing to product management by assisting in the development of product roadmaps.- Proposing UI/UX enhancements using Adobe XD and Figma for improved user experiences.- Proficient in task automation using Ruby, Shell scripting, Python, and Java.Selected milestones & accomplishments:- Participation in Digital Thailand Big Bang 2018 to showcase the Smart IoT Hotel System- Achievement of Project Management Professional (PMP) certification in December 2017Selected Technologies:React Native, NextJS, Ruby on Rails, Heroku, Amazon AWS (EC2, IoT, RDS, Amplify, Cloudwatch, Lambda, Cognito, API), Google GCP (Compute Engine, BigQuery, Lookers), Postman, Pusher, Adobe XD, JIRA, Git & Github, Dockers, Jenkins, Airflow, Testflight, Firebase, Android/ADB

Bangkok, Thailand

Formerly named as Fingi, Inc, a New York based hospitality startup company. Responsibilities:- Oversee wide variety of global quality operations of Fingi cloud based application world wide across United States, Australia and Thailand- Design and implement an automation test framework using Cucumber, Capybara/WebDriver for web and Appium for iOS and Android- Organize and manage weekly software release process in an Agile/SCRUM environment to ensure service continuity to Fingi’s hotel customers- Design and implement testbeds of staging environment including Ruby on Rails server, node.js server, PBX server, iOS & Android device, and Raspberry Pi.- Act as an office manager to oversee Thai staff in BangkokSelected Technologies:Ruby on Rails, Heroku, Node.js, PHP, Cucumber, Webdriver, Capybara, Appium, Postgresql, JiRA, Git & Github, XBMC, Jenkins, Testflight, Android adb, SOAP, Hotel PMS interfae e.g. Micros' Opera nad Infor HMS.

Bangkok, Thailand

Responsibilities:- Oversee an agile team of 10+ software engineers.- Analyze the system requirement to ensure the team delivers the right product.- Work with Product owner and Scrum Team on artifacts such as RFP/SoW, User Stories, Product Backlog, Sprint Burndown, etc.- Protect the team from distractions by removing impediments at all levels of development.- Ensure the Integration of the applications into CI server for automatic code quality control before deploying to the cloud (Rackspace, GoDaddy, Heroku).- Perform web server, database server and UNIX OS tuning for performance optimization & scaling of customer applications- Drive hiring process – job posting, screening, interviewing, and selection.- Establish business goals, monitor and evaluate individual performance of employees.Selected milestones & accomplishments:- Manage projects to create a project plan/estimation, timeline, and deliverables, and lead the development effort through design, implementation, UAT, and production deployment of the following systems: * Project #1: an Enterprise Loan Appraisal System, a web & mobile (Android) solution for a leading commercial bank in Thailand with 300 web users & 300 mobile users. * Project #2: a web-based financial analytics for a top Southeast Asian tourist agency with 50 web users. * Project #3: a digital artwork management web app used by publishers in a government agency with 100 web users.- Work with the team to become certified with ISO 29110 (VSE) in 2011Selected Technologies:Ruby on Rails, JavaScript/jQuery, AJAX, HTML5, CSS3, CoffeeScript, Redis/memcached, Phonegap on Android/iOS, Nginx, Puma/Unicorn, MySQL, Cloud hosting, Lucene/Solr, Faye/EventMachine, Git, Jenkins, Cucumber, Selenium, Appium

Bangkok, Thailand

Responsibilities:- Established strategy for the organization to monitor and review the team’s metrices & individual performance.- Oversaw the hiring process -- job posting, screening, interviewing, and selection.- Wrote and reviewed RFP/SoW, handled PO/invoice to outsourcing partners- Oversaw the financial aspects of the outsourcing business- Gave consultation to project managers- Established Knowledge-based system for the organizationSelected milestones & accomplishments:- Participated in "Thai IT Business Development Delegation to Seoul, Korea" by Software Park in 2010- Participated in Software Park's Incubator Program #9th w/ Application Lifecycle Management (ALM) project in 2010- Became Personal Software Process Developers (PSP) certified from SEI, Carnegie Mellon University in 2009- Joined Thailand SPIN committees in 2010 - 2012, a software process improvement and software quality community in Thailand

Bangkok, Thailand

Responsibilities:- Managed an offshore outsourced team of 15 engineers to oversee regression automation testing of Cisco IOS releases of Catalyst switches.- Worked with Cisco project manager on different geographical places to set schedules, priorities and goals.- Provided appropriate testing resources – testbeds, equipment, software, tools, test infrastructure, etc.- Handled all Thailand Board of Investment (BOI) process for test equipment shipment from the US.- Set tone and strategy for the team; established KPI; monitor and review the team’s performance.- Oversaw the hiring process and training.- Wrote RFP/SoW, handle PO/invoice to outsourcing partners to Cisco Systems, US.- Oversaw the financial aspects of the team.Selected milestones & accomplishments:- Finished The Manager series course (class 68) from Management and Psychology Institute in 2008- Participated in knowledge transfer from Cisco Systems, Inc. headquarter @ San Jose, CA. in 2008

Bangkok, Thailand

Responsibilities:- Collected testing metrics to measure the team’s performance- Worked with Cisco project manager on different geographical places to set schedules, priorities and goals.- Evaluated and implemented testing tools to improve team productivity- Wrote automation testplan and developed automation scripts to test Cisco IOS releases of Catalyst switches- Built and maintained testing lab comprised of test beds equipped with Ixia traffic generators, analyzers, and hundreds of Cisco switchesSelected milestones & accomplishments:- Participated in knowledge transfer from Cisco Systems, Inc. headquarter @ San Jose, CA. in 2007

Chonburi, Thailand

Responsibilities:- Wrote automation testplans and developed automation scripts to test networking equipment software- Built and maintained various testbeds to meet testing requirement and standard- Evaluated and purchased equipment and tools for the testing lab

San Francisco Bay Area

Responsibilities:- Wrote automation testplans and developed automation scripts to test a client/server Java application for optical element management system, Cisco Transport Manager (CTM).- Wrote automation testplans and developed automation test scripts using WinRunner and Java for testing Circuit and Equipment Provisioning.- Wrote automation testplans and developed automation test scripts using Tcl/Expect for TL1 service.- Evaluated and purchased network devices such as XC cards, OC-192 cards, Sun workstations, and software tools such as WinRunner and Xrunner.- Controlled and maintained source code of the automation test infrastructure using ClearCase & CVS.

Master, Telecommunication, Electrical (Communication)

Activities and Societies: Activities: Thai Student Association During my study, I was employed by Nobel prize-winning's JILA Electronics.

Bachelor, Electronics Engineering

Activities and Societies: Activities: Electronics Club, Music Club