Chaz Watson Email & Phone Number

San Diego, California, United States

Poway, California, United States

Highlights: - Transitioned Engineering and Marketing departments from Waterfall to Agile, transforming principles, processes, and tools along the way. - Migrated development from PHP/Perl APIs, template UIs, and Angular apps to Python-based AWS Lambdas with Vue.js for improved functionality, performance, scale, and maintainability. - Overhauled billing across multiple systems and applications to support tiered pricing with realtime tax calculation. - Directed customer onboarding experience, from WordPress marketing site into the Angular signup app and finally the PHP/Perl portal. - Instrumented Google Analytics, Google Tag Manager, and FullStory in all user-facing applications. - Revamped UTM tracking for Marketing and Finance departments to accurately attribute new signups to advertisers and referrers, and assess the effectiveness of various PPC, email, and social media campaigns.

San Diego, California, United States

Highlights: - Directed eight Agile teams transitioning the existing customer portal from JSF to Angular 2, developing new Android and iOS apps, and introducing of API microservices. - Ensured continuous and timey delivery of new APIs as Technical Product Owner for two API teams. - Received the Verizon Spotlight Award for launching a new class of tracking devices in under three months by coordinating software, firmware, and IT, to secure new customer contracts with Amazon and Texas Department of Transportation. - Designed a responsive mobile web app to verify device installations in the field, resulting in a 30% reduction in total Customer Care call volume. - Coordinated the replacement of our self-hosted mapping platform with MapQuest, affecting interactive maps, reports, and mobile products, while also adding Baron weather layers. - Led the on-call development team of 12 Lead/Senior engineers, facilitated release planning meetings, created an on-call mentoring program, and assisted the transition to full L1-L4 support teams. - Managed and mentored employees through weekly one-on-one sessions, supporting career goals, surfacing training/conference opportunities, and executing semi-annual performance reviews. - Conducted hundreds of candidate interviews for engineering positions ranging from Junior through Director. - Engaged with direct customers and value-added resellers in Customer Advisory Board sessions. - Collaborated with an external design team during the concept phase of new products to ensure feasibility, balance functionality, and reduce development time. - Developed new features by collaborating directly with General Electric to refine workflows and enhance functionality. - Guided the Fleet Portal transition from custom tab libraries and JSPs to a Seam/JSF/ICEfaces/AJAX stack. - Conceived and implemented polygonal geofences with interactive map drag-and-drop editing capabilities, establishing the product as a leader in geofencing features.

Del Mar, California, United States

Highlights: - Defined company requirements and devised hardware and software solutions to address specific business challenges. - Developed Java (J2SE, J2EE) and VB.NET solutions to integrate and enhance vendor products, including email, voicemail, fax, kiosks, phone systems, and predictive dialers. - Served as a technical and engineering liaison for software and hardware vendors.Utilized VB.NET, ASP.NET, and Active Directory to create custom software for HR personnel management. - Designed and implemented company websites for real estate, mortgage, escrow, and marketing lead distribution using ASP.NET, JSP, PHP, and an AJAX-driven web interface. - Developed telemarketing backend solutions using Java and VB.NET, supported by MS SQL and MySQL, to enable live hand-off processes for multi-user handling of customer records. - Created software components with VB.NET to augment and extend Ellie Mae's Encompass loan origination software.