Chris Baker Email & Phone Number

Ogden, Utah, United States

I coordinate pricing and discounts for key opportunities in the US and Canada between Logitech and our distributors. I also update distribution on any partner changes.

Ogden, Utah, United States

Salt Lake City, Utah, United States

Drive sales and revenue by assisting customers in making healthcare decisions over the phone.Meet monthly sales and performance goals.Abide by the Centers for Medicare and Medicaid Services (CMS) Medicare Marketing Guidelines and company policies and procedures.Make outbound calls to follow up on and close business.Other duties and projects as needed.

Indianapolis, Indiana Area

• I worked for Guitar Center for nearly fifteen years, and this senior management role was my most recent
• Responsible for all the company’s inbound and outbound call volumes, covering both sales and customer service
• I led team managers in their duties, taking in reports and data from them and setting out strategy and operations for us to move forward, ensure efficiency and deliver outstanding customer satisfaction and revenues.
• Also oversaw learning and development activity, always seeking to ensure a motivated, skilled and happy workforce

Indianapolis, Indiana, United States

• Working in this managerial role, I oversaw five Guitar Center sales teams, including supervisors and team leaders
• The key to success was creating a positive and aspirational culture, where everyone worked solidly towards their objectives and collaborated where needed
• Analyzing data was a big part of this role, tracking current performance and using knowledge and experience of the company, its customers, and the sector to decide what actions to take and what priorities to set

Draper, Utah

I managed multiple teams across various departments in the contact center. This included sales, customer service, social media, IT support, and retail support teams.

Salt Lake City, Utah, United States

Salt Lake City, Utah, United States