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Cheenee Chan-Dela Cruz Email & Phone Number

Senior Project Manager at Arcadia Consulting at Arcadia Consulting
Location: Metro Manila, National Capital Region, Philippines 10 work roles 1 school
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Current company
Role
Senior Project Manager at Arcadia Consulting
Location
Metro Manila, National Capital Region, Philippines
Company size

Who is Cheenee Chan-Dela Cruz? Overview

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Quick answer

Cheenee Chan-Dela Cruz is listed as Senior Project Manager at Arcadia Consulting at Arcadia Consulting, a company with 52 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Cheenee Chan-Dela Cruz.

Cheenee Chan-Dela Cruz previously worked as Senior Project Manager at Arcadia Consulting and Project Manager at Ttec. Cheenee Chan-Dela Cruz holds Bachelor Of Science, Information Technology from Polytechnic University Of The Philippines.

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Email format at Arcadia Consulting

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Arcadia Consulting

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About Cheenee Chan-Dela Cruz

Cheenee Chan-Dela Cruz is a Senior Project Manager at Arcadia Consulting at Arcadia Consulting. They possess expertise in leadership, customer experience, team building, e commerce, bpo and 32 more skills.

Listed skills include Leadership, Customer Experience, Team Building, E Commerce, and 33 others.

Current workplace

Cheenee Chan-Dela Cruz's current company

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Arcadia Consulting
Arcadia Consulting
Senior Project Manager at Arcadia Consulting
cittadella, veneto, italy
Employees
52
AeroLeads page
10 roles

Cheenee Chan-Dela Cruz work experience

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Senior Project Manager

Current

Who we are -Arcadia is a global professional services consultancy specialising in sustainable behavioural and cultural change. As ‘Architects of Change’ we design and deliver engaging blended development solutions, and innovative culture and capability strategies, that help clients build outstanding performance across their business. Our focus is on.

Jul 2020 - Present

Project Manager

Philippines

Strategic Leadership: Lead and oversee projects related to knowledge management and instructional design, ensuring alignment with organizational goals.Develop and implement strategic project plans to optimize the efficiency and effectiveness of Knowledge Specialists and Instructional Designers.Team Management: Manage and coordinate the activities of.

Aug 2018 - Jul 2020

Knowledge And Collaboration Specialist/Instructional Designer

Manila, Philippines

Knowledge and Collaboration Specialist:Develop and implement strategies for efficient knowledge capture, organization, and dissemination within the organization.Collaborate with cross-functional teams to understand knowledge needs and tailor solutions to align with organizational objectives.Create and maintain knowledge repositories, ensuring accessibility.

Apr 2016 - Jul 2018

Team Lead, Apac - Knowledge Management

Manage day-to-day operations ensuring alignment on utilised man hours billable to the ClientsConduct quality toll gates in making sure work pieces are in parallel with timelines and KB best practicesAccomplishes individual feedback form for each Content Developer and assessmentManages alignment of individual and team man hours versus work projects.

Jul 2015 - Feb 2016

Sr. Content Developer - Knowledge Management

Performs analysis of content requirementsParticipate or conduct Focus Group Discussion and review develop content impact to ensure adherence and knowledge retentionEnsure that Work Requests are delineated to Content Developers Works with the Team in completing Projects and Work RequestsAdhere to Business Process Management Change Control ProcessTakes.

Mar 2015 - Jun 2015

Content Developer - Knowledge Management

Writes, indexes, or revises a variety of technical content, which includes user and product documentationAssist in developing content for comprehensive web-based resource productTake part in projects related to research, creation, and maintenance of Knowledge Management resource materialsAble to respond to Contact Centre Agents/Support Teams who require.

Jan 2014 - Mar 2015

Product Trainer - Learning And Development

Collecting product information from the client, TQM, client services, etc.Spreading product knowledge to operationsUpdating existing proceduresAnalysing the usage of Knowledge Management database and taking actions accordingly. Reviewing and updating online course contentDelivering training (refreshers, new projects, new products etc.) to all agents as.

Jan 2013 - Jan 2014

Technical Support Representative

Providing technical support to customers (Computers, Printers, Monitors)Troubleshooting (Hardware)Network troubleshooting

Aug 2012 - Jan 2013

Technical Support Representative

Providing technical support to customers (Computers, Printers, Monitors)Troubleshooting (Hardware)Network troubleshooting

Dec 2010 - Jul 2012

Researcher

Data ManagementResearch and Development

Jul 2007 - Nov 2010
Team & coworkers

Colleagues at Arcadia Consulting

Other employees you can reach at arcadiaconsulting.com. View company contacts for 52 employees →

1 education record

Cheenee Chan-Dela Cruz education

FAQ

Frequently asked questions about Cheenee Chan-Dela Cruz

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What company does Cheenee Chan-Dela Cruz work for?

Cheenee Chan-Dela Cruz works for Arcadia Consulting.

What is Cheenee Chan-Dela Cruz's role at Arcadia Consulting?

Cheenee Chan-Dela Cruz is listed as Senior Project Manager at Arcadia Consulting at Arcadia Consulting.

Where is Cheenee Chan-Dela Cruz based?

Cheenee Chan-Dela Cruz is based in Metro Manila, National Capital Region, Philippines while working with Arcadia Consulting.

What companies has Cheenee Chan-Dela Cruz worked for?

Cheenee Chan-Dela Cruz has worked for Arcadia Consulting, Ttec, Teletech, Transcom, and Sitel.

Who are Cheenee Chan-Dela Cruz's colleagues at Arcadia Consulting?

Cheenee Chan-Dela Cruz's colleagues at Arcadia Consulting include Joe Goddard, Vibhuti Sharma ⚡️, Robert Rosales, Matthew Crome, and Lady Lei Dinoy.

How can I contact Cheenee Chan-Dela Cruz?

You can use AeroLeads to view verified contact signals for Cheenee Chan-Dela Cruz at Arcadia Consulting, including work email, phone, and LinkedIn data when available.

What schools did Cheenee Chan-Dela Cruz attend?

Cheenee Chan-Dela Cruz holds Bachelor Of Science, Information Technology from Polytechnic University Of The Philippines.

What skills is Cheenee Chan-Dela Cruz known for?

Cheenee Chan-Dela Cruz is listed with skills including Leadership, Customer Experience, Team Building, E Commerce, Bpo, Business Process Outsourcing, Account Management, and Customer Retention.

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