Marcos Bello Email & Phone Number

Nueva York, Estados Unidos

With over 3 years of experience in a fast-paced restaurant environment, I excel in delivering exceptional customer service and enhancing the dining experience for guests. My strong sales acumen allows me to effectively promote seafood, ceviche dishes, cocktails, and other beverages, driving increased revenue for the establishment. I am fluent in both.

Nueva York, Estados Unidos

I worked for a French restaurant in Manhattan's prestigious neighborhood for 1 year. With a distinguished clientele, my primary responsibility was to ensure that guests relished every moment from the moment they arrived. I skillfully introduced and detailed the menus and specials, curated an extensive selection of wines and cocktails to elevate the dining.

Nueva York, Nueva York, Estados Unidos

Dublin, Leinster, Ireland

Michelin guide restaurant in the heart of Dublin cityI showed my skills as a Gardimangier, having responsibility for more than 70 recipes and performing in a 150 covers service every night, I also participated in the creation of new menus and develop new dishes with my colleagues and the head chef-owner

Republic Of Ireland

4 stars hotel in the Dublin business area, with banquets and events rooms, a restaurant, and room service.I created memorable experiences for the events and banquets we had at the hotel, personalizing every experience according to the guest we had every night, also I was able to work in Mediterranean & Asian restaurants at the hotel covering chef positions.

El Tigre - Venezuela

Bar-Restaurant & Theater 250 sits inside, 150 sits at the lobby bar I created and developed a new menu for this new concept theater- restaurant, especially the dessert menu, I trained kitchen staff in a very remote town with no experience and professional preparation to do the job, implementing my leadership skills and knowledge.As a result, the restaurant.

Puerto Ordaz - Venezuela

I increased the sales of the banquets department by 30% by applying and offering new services, menus, and experiences to new and existing customers.I optimized the process inventory and kitchen schedule, labor costs, and kitchen training, I reformed the restaurant structure to develop the staff performance and helped the head chef to get high-quality144.

Venezuela

As Kitchen Team Leader I was responsible for supervising and coordinating kitchen staff activities to ensure exceptional culinary service. This role is crucial for maintaining food quality and presentation standards, as well as ensuring the operational efficiency of the kitchen.1. **Staff Supervision:** - Coordinate and direct the kitchen team in food.

Caracas, Federal District, Venezuela

• I was responsible for providing outstanding customer service to Bancaribe clients by addressing their inquiries, resolving issues, and providing information about our products and services, showing excellent.
• Respond to customer inquiries via phone, email, and in-person with professionalism and efficiency.
• Resolve customer issues… Show more I was responsible for providing outstanding customer service to Bancaribe clients by addressing their inquiries, resolving issues, and providing information about our products and.
• Resolve customer issues and complaints promptly, ensuring a high level of customer satisfaction.
• Provide information about Bancaribe’s products and services, helping customers make informed decisions.
• Process transactions, including account openings, transfers, and payments.

Caracas, Federal District, Venezuela

• As a Collections Manager for a credit card company, I specialize in strategic debt recovery, effective communication, problem-solving, team leadership, compliance, and customer service. My skills ensure optimal debt.
• Contact customers via phone, email, and written correspondence to discuss overdue credit card… Show more As a Collections Manager for a credit card company, I specialize in strategic debt recovery, effective.
• Contact customers via phone, email, and written correspondence to discuss overdue credit card accounts.
• Negotiate payment plans and settlements in accordance with company policies and regulatory requirements.
• Maintain accurate records of customer interactions, payment agreements, and account statuses in the CRM system.
• Monitor and follow up on payment agreements to ensure compliance.

Caracas, Federal District, Venezuela

As a Telecommunications Sales Representative, I was responsible for connecting with customers over the phone to promote our products and services, ensuring they found the right solutions for their needs.**Key Responsibilities:**- I made outbound calls to introduce and sell our telecom products.- I listened to customers and suggested the best solutions for.

Caracas, Federal District, Venezuela

As the Executive Assistant to the CEO, I was responsible for managing all aspects of the CEO's agenda. This includes scheduling meetings, coordinating travel arrangements, and preparing necessary documents for various appointments. Additionally, I organize folders for our sellers, arranging their flight tickets and hotel accommodations for different cities.

Caracas, Federal District, Venezuela

In my role at Wendy's, I greeted customers with a friendly attitude and took orders accurately using the POS system. I prepared and cooked food according to Wendy's quality standards, ensuring all menu items were assembled and presented correctly. I maintained a clean and organized dining area, kitchen, and restrooms, adhering to food safety and sanitation.

Certificado En Cocina Internacional, Cocina Y Gastronomía, General

Professional Baker, Bakery

Multisensorial Gastronomic Experience Curse, Gastronomía

Postgraduate In Cience And Gastronomic Management, Culinary Science/Culinology

General English, Idiomas, C1

General English, Idiomas

Cook, Gastronomy

Bachiller En Ciencias, Ciencias

Curso Alimentacion Saludable, Cooking And Related Culinary Arts, General