Chelsea Dobson Email and Phone Number

Completing a Level 3: Housing and Property Management course alongside working with service users to help promote and support independent living

• Producing and updating accurate AST agreements for lettings and renewals • Ensure new residential and commercial tenant onboarding processes are followed • Approve and organise repair quotes and works as necessary • Review and approve invoices received and determine recoverability for accounts department • Encourage staff's use of positive language and a positive manner when speaking with tenants • Ensure responses to all tenant queries in a timely manner • Build and foster relationships with tenants and suppliers • Ensure all reactive maintenance is logged accurately and team updates are logged to ensure audit trails

- To arrange all necessary pre-let work in order to put the property into a lettable condition.- To arrange all required safety inspections / certification in line with current legislation and client instructions.- Begin marketing once the property is due to become vacant.- Liaise with contractors/outsourcing resources to ensure repair/maintenance works are carried out to a satisfactory standard and timescale and in line with any guarantees/warranties.- Draw up schedule of costs based on check out report.Ensure that the relevant payments are instructed promptly and properly regarding contractors, deposits and landlord bills.- Co-ordinate and prepare renewal of tenancies.- Prepare relevant notices following instruction from Receiver.- Draw up all non-standard tenancy agreements and Private Residential Tenancy Agreements for Scotland.