Chelsea George Email & Phone Number

Austin, Tx, Us

- Renew existing clients by making sure they maximize platforms to their advantage. - Devise business goals and strategy with clients in alignment with existing product solutions. - Deliver revenue increasing ideas, recaps and insights to clients when their events wrap to say top of mind for renewals- Work closely with Sales, Implementation and Customer Care teams to ensure successful onboarding of new clients.- Maintain a strong working knowledge of various software products and stay up to date with all product release notes.

Austin, Texas, Us

- Develop outreach strategies for clients to ensure the platform is adopted into their daily workflow- Collaborate with Product, Sales, Marketing and Design teams for prioritization to better serve our clients- Identify areas for client growth through metrics reporting, client training and usage recommendations- Monitor clients' health through their KPI dashboards and address their trends, respectively- Conduct status calls and recaps to identify shared goals, opportunities for expansion and performance metrics

Newport Beach, California, Us

- Oversaw the client onboarding process to maximize positive client experiences and productivity; collaborate with clients to configure pricing, event site rules, and schedules.- Implemented new SOPs for travel, inventory management, hiring practices, new business proposals, and site advances.- Built and led system demos for prospective and current clients.- Hired and onboarded up to 15 part-time employees and interns for festivals across the country.- Organized and scheduled vendor set-up of IT, electricity, tents, and trailers for sales and customer service on festival sites.- Monitored and adjusted pricing throughout the duration of the festival based on demand; loaded and shipped gear back to Headquarters; and prepared final revenue reports and settlement for the client.- Collaborated with the CEO and COO regarding the client onboarding process, travel booking and scheduling, and creating demos for clients.- Partnered with Festival Promoters and trained them on how to navigate the system and operational processes.

Austin, Tx, Us

- Led ticketing and access control operations for festivals with up to 69,000 attendees.- Primary advisor and consultant for clients’ ticketing and access control needs.- Provided data to the client throughout the event including sales, refunds, scan counts, and more.- Built strong client relationships and maintained a client retention rate of 100%.- Managed and developed up to 12 internal Operations and Ticketing Specialists on site.- Prioritized sales, fulfillment, and settlement schedules for internal departments and clients.- Configured pricing, taxes, rebates and fees and ran events through the QA process.- Booked flights, hotels, and rental cars for internal teams.- Maintained cross-functional collaborations between clients and internal departments to communicate client changes and updates.- Partnered with Directors of Ticketing, Field Operations Managers, and Directors of Site Operations to ship wristbands in a timely manager and ensure IT and gear needs were set up.Client list includes: C3 Presents, Townsquare Media, BottleRock Napa Valley, Voodoo Music & Arts Experience, Rolling Loud Miami, Ottawa Blues Fest, Telluride Jazz Festival, Telluride Blues & Brews, Insomniac Events.

Austin, Tx, Us

Austin, Tx, Us

San Diego, Ca, Us

- Manage the cross-functional flow between sales, online, traffic and production departments by enforcing spot deadlines and maintaining commercial timelines.- Program and categorize Top 40 and Alternative records for a leading FM station.- Create digital newsletters, proposals and recaps for five account executives and three sales managers to help them meet their quarterly advertising goals.- Emailed clients their commercial spot times for the next day and sent air checks for approval.

San Diego, Ca, Us

- Exceed monthly sales forecasts by customizing my pitch to each student’s lesson objectives. - Recover $10,000 of invalid leads back into the digital advertising budget every month.- Resolve escalations by demonstrating excellent customer service skills for prospective and active students.- Develop new pitch ideas to generate new business and maintain positive relationships with students.

Columbia, Mo, Us

- Program and execute concerts from scratch by booking artists, venues, tech and staff. - Supervise day of show tasks including logistics and security. - Lead committee meetings and promotional discussions pertaining to concerts and events.

Derby, Gb

- Revise and assemble artist contracts with the talent buyer. - Artist relations, transportation and hospitality on days of show.

- Artist relations, transportation and hospitality on days of show. - Correspond regularly with local businesses and colleges to cross-promote and coordinate shows and festivals.- Create press releases about various upcoming summer and tribute concert series. - Maintain the venue’s social networking sites by updating show dates and email lists.

Bachelor'S Degree, Strategic Communication

Education record