Chelsea Martinez Email & Phone Number

United States

United States

United States

My primary responsibility is to ensure the success of clients enrolled in the Debt Management Program, guiding them toward achieving their financial goals. In my role as a Client Success Specialist at Green Path Financial Wellness, I handle inbound calls and chat inquiries, guiding clients through their Debt Management Program by managing proposals, payments, and communication with creditors. Additionally, I process client emails promptly and ensure accurate documentation of all interactions. Proactively reviewing client accounts, I identify and resolve potential issues to ensure program success while providing ongoing encouragement and support. Upholding strict confidentiality and professionalism, I adhere to state regulations and guidelines and consistently meet quality assurance standards and departmental KPIs. Engaging with clients both remotely and onsite, I gather and analyze information to address issues effectively, always willing to perform additional tasks to support the team's success.

Dearborn, Michigan, United States

Experienced Assistant Branch Manager with a demonstrated history of success at Express Employment Professionals. Committed to fostering an efficient and collaborative work environment while delivering top-tier staffing solutions to clients. Adept at team leadership, client relationship management, and strategic business development. As an Assistant Branch Manager at Express Employment Professionals, I overseen the daily operations of a retail staffing agency that provides temporary and permanent employment solutions for various industries. In this role, I managed a team of recruiters, interviewers, handle client relations, payroll, and compliance. Thanks to my skills in retail operations, time management, and store management, I successfully increased the number of placements, retention rates, and Gross Margin. I am passionate about helping people find meaningful and rewarding work opportunities.

Dearborn, Michigan, United States

Dedicated Employment Specialist with a proven track record at Express Employment Professionals. I am passionate about matching exceptional talent with outstanding employment opportunities. With a strong background in candidate sourcing, recruitment, and job placement, I excel at helping individuals reach their career goals while assisting businesses in finding the right talent to thrive.

Detroit, Michigan, United States

Dedicated and results-driven Recruitment Coordinator with a proven track record of successfully recruiting volunteers for AmeriCorps' Urban Safety Program at Wayne State. Proficient in creating efficient recruitment processes and networking within the community to build a strong volunteer base. Established and implemented a comprehensive recruitment process, serving as the program's first recruiter. This process streamlined volunteer acquisition and ensured a consistent onboarding experience.

Westland, Michigan, United States

Accomplished Store ManagerTop-ranked Manager for District Performance (2018 and 2019) Led store operations, achieving top-tier customer service and profitability.Set and exceeded sales targets, consistently outperforming corporate goals.Successfully minimized shrinkage, maintaining the lowest rate in the District.Implemented proactive customer service strategies to enhance guest satisfaction.Spearheaded recruitment, hiring, and development of a high-performing team.Awarded top honors in a company-wide competition among 350+ Managers and became the Brand Ambassador.