Chelsea Ayers Email & Phone Number

Knoxville, Tennessee, United States

Knoxville, Tennessee, United States

- Accounts Payable-Accounts Receivable -internal operations for grading, sitework, utility for multiple ongoing jobs -Keep Project Managers on track with budgets -Maintain vendor communications

Knoxville, Tennessee, United States

Knoxville Metropolitan Area

Knoxville, Tennessee, United States

❏ Heavily involved with the startup of the division for Knoxville in August 2017.❏ February 2021 – merge of Chattanooga Division and Knoxville Division. Travelling weekly to jobsites and office sites.❏ Under immediate supervision of the Division President, assist with general office management, HOA coordination, and prepare weekly reports, letters, filing, copies, admin support as needed.❏ Work with accounting for developed lot costs, accounts payable and receivable for multiple accounts including HOA,Utilities, Building Permits, Office Rent, Office Expenses and Expense Reimbursements.❏ Operations Coordination: Prepare and lead weekly Operations Meetings, coordinate new community meetings, review sales contracts, maintain contract log, integrate land lots from Builder MT to Sales Simplicity, build start schedule, release available lots to sales and release available lots for starting the build process.❏ Set up and release lots based of developed lot summary for development/land team.❏ Warranty: Customer follow up with emails and phone calls after the closing takes place to ensure customer satisfaction. Issue and close out work orders and follow up with trades to verify work is complete. Issue purchase orders to trades for work completed after closing.❏ Has Real Estate License and Notary. (E&O License for both)homes that have started the build process. Go to local municipalities for picking up permits prior to build process.❏ HOA initial set up – create budgets, maintain budgets, initiate ACH payments for developer prepaid dues❏ Reviews HOA financials to verify that property management is using funds appropriately.❏ Weekly meetings with Property Management to verify that they are on track with Goodall’s expectations for community.❏ Helps create yearly Divisional budgets and review for money saving opportunities.

Knoxville, Tennessee, United States

❏ Coordinate First Walk and Final Walk throughs with Home Buyers before closing date.❏ Coordinate home closings with Home Buyers and Title Companies.❏ Coordinate a time with Appraisers to review home at initial and final appraisals before closing date.❏ Coordinate Pre-drywall Appointments.❏ Coordinate time for the Builder 1 year Warranty ( 6 Month/1 Year Lists) with Homeowners.❏ Review Settlement Statements/Alta Statements to verify that seller side is correct.❏ Sign on behalf of Ball Homes, as agent, at closing. (Has Corporate Resolution)❏ Complete Notice of Completions and send to the Register of Deeds.

Maryville, Tennessee, United States

❏ Reached personal monthly goal of decreasing delinquency in an assigned group of accounts while working with customers to maintain payment plans.❏ Helped with the training of new team members.❏ Illustrated time management skills with inbound phone calls while working multiple accounts. Accomplishments● Interview Certification● Real - Time Certification● New Leadership Orientation● Professional Development Program● Hit monthly goalsSkills Used● Customer advocate● Excellent communication skills● Basic Math● Data Entry

Knoxville, Tennessee, United States

❏ Provided world-class service to all guests to make them choose to stay with the brand.❏ Accepted inbound phone calls to update present reservations and created future reservations.❏ Checked guests in & checked guests out.❏ Gave a brief description of amenities available in the hotel, provided maps for the shuttle service.❏ Handled customer service/complaints.

Knoxville, Tennessee, United States

Preformed Outbound calls, took inbound calls.Maintained customer relationships, updated and reviewed customer accounts.Originated personal loans.Received payments for amounts past due.

Bachelor'S Degree, Business Administration / Accounting

Associates Of Applied Science, Hospitality And Tourism/Business Administration