Chelsea Redman, Mph Email & Phone Number

WE POWER OUR COMMUNITY TO DRIVE HEALTH FORWARDThe Health Management Academy has cultivated the premier community of influential changemakers in healthcare. We power our members by building our community and fostering connections through executive peer learning. We support professional growth through talent and development. We accelerate understanding by delivering timely and actionable data and insights on key challenges. And we catalyze transformation by building alliances in areas where the power of the collective is greater than the power of one.

Arlington, Virginia, United States

New York, New York

The Center for Patient Safety Research leverages health information technology to test solutions that are replicable, scalable, and make a real difference in improving patient safety.Research and Grant Management: Communicate with internal and external collaborators about project activities and timelines; manage IRB protocols, modifications, and renewals; contribute to the development and submission of scientific abstracts, presentations and publications reporting study results; conduct literature reviews for grant proposals; prepare grant applications and progress reports.Fellowship Administrator: Coordinate all activities related to the Patient Safety Research Fellowship in Hospital Medicine, including recruitment, maintaining program records and databases, and ongoing monitoringOperations: Collaborate with Program Director to manage daily operations

• Composed report with 700+ training recommendations aligned with public health core competencies for 15+ divisions within NYC Department of Health & Mental Hygiene (DOHMH) to improve public health workforce’s skills and meet professional standards as result of a training needs assessment• Managed evaluation and publication of monthly online training webinars in learning management system

Greater New York City Area

Fall 2017 - Spring 2018•Co-developed course content and facilitated class sessions for 20+ students for Integration of Science & Practice course (public health case studies) for Dr. Julie Kornfeld, Vice Dean for Education and Associate Professor, Department of Epidemiology Fall 2017•Facilitated discussion sections, responded to academic inquiries, delivered feedback and graded assessments for 40+ MPH students for health behavior theory, program planning and evaluation, and systems thinking approaches courses

Greater New York City Area

•Served on working group to design the Irving Institute Get Healthy Websites Program to foster partnerships with researchers and community organizations to promote health and wellness activities in Upper Manhattan •Co-designed curricula for Irving Institute Community Engagement Fellowship to allow graduate students and community organizations to co-develop health communication tools to be used on two health promotion websites •Received stakeholder support to conduct an evaluation to assess feasibility of Fellowship evaluation; results indicated upon program implementation, Fellowship staff can conduct a process evaluation to assess program performance; authored report to present findings to Irving Institute leadership team; evaluation served as Master’s thesis

•Authored website analytics report by analyzing data using Google Analytics; identified 30% decrease in site viewership and only 2% traffic from social media channels; presented strategic recommendations to improve site engagement•Co-authored needs assessment proposal to assess website feasibility as a community engagement platform

•Educated and empowered 100+ patients and family members daily by familiarizing consumers to the outpatient facility and completed the patient visit by coordinating all appropriate procedures, treatments and consultations •Effectively communicated with internal staff and external facilities to ensure the practice sessions of breast surgeons were well prepared, organized and fully utilized and that each patient visit occurred with satisfaction•Trained and provided constructive feedback for 10 new staff by disseminating patient-centered care procedures•Served as representative on the Josie Robertson Surgery Center advisory committee and departmental projects

(Summer 2013) Physician Referral Service•Improved patient experience by corresponding with 50+ patients and medical facilities to obtain medical records to confirm new patient visits for the Gastrointestinal, Breast and GYN medical oncology and surgery services•Documented 250+ interactions with patients and external facilities in Excel and Epic EHR- Cadence Scheduling system to provide benchmarking data for the Record Retrieval Pilot, a project to improve scheduling for first-time patients(Summer 2011) Information Systems•Compiled capital spending report to evaluate and track departmental expenditures of technology resources•Collaborated with managers on the development of organizational charts of IS support personnel to uphold the infrastructure and technology needs of 12,000 staff members. Findings presented to Director of IS Administration(Summer 2010) Patient Accounts•Verified patient medical benefits with health insurance providers to ensure patient treatment eligibility; maintained data systems to optimize efficiency of Patient Account Specialists while supporting patients with treatment payment(Summer 2009) Medical Physics• Assembled and distributed the Landauer Cumulative Occupational Exposure Reports to hospital employees; distributed radiation dosimeters for personal/area monitoring and emergency response• Tracked and recorded radiation levels throughout hospital departments and laboratories(Summer 2006 – 2008) Human Resources• Spearheaded an extensive internal research project for the HR Analytics team to improve HR activities and current recruitment polices; Interviewed HR management and presented data to the VP of Human Resources• Updated Family and Medical Leave Act (FMLA) database and tracked paid and unpaid leave of hospital employees •Created survey form prototype to track incoming employee personal information to increase department productivity

Long Island City, New York

Division of Health Care Access and Improvement: Primary Care Information Project, Outreach Team •Validated 200+ provider demographics to ensure eligibility for Meaningful Use and Electronic Health Records (EHR) online training seminars to improve practice workflow and efficiency•Disseminated marketing and education materials to 200+ providers with NYC REACH membership enrollment

Doctor Of Public Health - Drph

Master Of Public Health (Mph)

Bachelor Of Science (Bs)