Chen De Email & Phone Number

Singapore

Selected Achievement:- Reduced Jira ticket for key accounts by 30%- Retrieved 3 months of retainer fee and renewal from multiple Clients by improving their trust in system- Successfully help Client launched multiple campaigns by aligning Clients' need and system capabilitiesAccount Management- Managed relationship with key accounts and improve overall Jira support response- Led weekly WIP call to reignite Clients' faith in system- Provided advice to Client on system capabilities and functions to support Client's marketing operationsProject Management- Organised and planned change request from Client- Co-ordinate with various team to ensure delivery on time- Highlighted potential pitfalls to Client and project team to improve timeline

Singapore, Singapore

Selected Achievements- Managed and maintained Quarantine Management system used by MOH with est annual revenue of SGD 2mil- Deployed Workplace Safety Management to 4 different sites- Launched Security Management project remotely by providing user guide and support via WhatsApp/ ZoomCustomer Management- Built a trusting relation with Client by providing product support to them around the clock- Ensured Customer understood the product and make full use of it to gain the most benefitsProject Management- Close collaboration with India Technical team to ensure requirement of Customer are being addressed to- Planned timeline of deliverables to Customer by using Scrum methodology Production Management- Ensured production of IoT devices in local factory meets weekly delivery requirement- QA and Benchmark tested on products before delivery to Customer

Singapore

Key Account Management- Led and established trusting relationship with Regional key stakeholders- Strategic planning of expansion of SEA business within Key AccountProject Management- Managed and facilitated jobs from ideation to sourcing, production and fulfilment- Analyse Market trends and provide innovative proposal to help Client increase brand visibility within region- Manage local logistic requirements of destination for last mile deliveryVendor Management- Source and on-boarded capable SEA Suppliers to maintain price competitiveness - Negotiated pricing with China Suppliers to achieve cost efficiency within Client’s budget

Singapore

Key Account Management- Key contact for Global Procurement, Global Brand Team and Regional Marketing team- Built strong relationship and trust with stakeholders of different level - Delivered performance report to Global Stakeholder on market spendingProject Management- Plan, organise and oversee Consolidated Online Ordering Window from Costing up to delivery- Improved and maintained the eCommerce site as well as ordering flow of the commitment program- Simplified and improved internal process- Manage local logistic requirements of destination for smooth deliveryAdministrative- Recruited and trained Account executive- Provide system and process guidance to new hire regionally

Singapore

Key Account Management- Managed a portfolio of 7 clients (MNCs and SMEs) with a total staff strength of 15­- Optimised staff performance by providing guidance on client’s requirements­- Achieved Clients’ satisfaction on staff performance Recruitment­- Increased the company’s exposure with job seekers and new graduates via career fairs­- Orchestrated recruitment processes and activities to client’s requirementsAdministrative­- Key contact between own department and IT­- Developed MS Excel training materials for departmental use­- Initiated orientation and team bonding events­- Successful migration of department’s email from Lotus to Outlook

Singapore

- Executed cash application, material transfer pricing and non product billing in Shared Business Services for APAC­- Maintained material selling price in SAP­- Volunteered involvement in project planning and UAT testing for entity integration as well as system implementation project

Business And Data Analytics

Bachelor Of Business In Accountancy, Accounting

Diploma In Electronics, Electrical And Electronics Engineering