Evaluate and analyze the student clients who will apply to the undergraduate or graduate programs in the United States. Assist the student clients with application file polishing and improve their personal essay acceptably and logically.

• Shadowed the Career Education Director and participated in staff meetings to learn more about operations of a career center serving over 15,000 students• Designed an initiative to help students implement life design concepts• Assisted in preparation of a career fair to connect international students with employers

• Communicated with students to assist them with their course registration• Helped MBA students with academic success strategies and worked with them on issues of cheating and poor performance• Researched COVID-19’s impact on graduate students’ academic performance

• Trained two new recruiters in the course sales department and monitored recruiting processes• Organized course instruction site to better accommodate the potential students• Presented to students and answered their questions about course content, registration, and services

• Addressed questions from students or their parents regarding college admission policies and admission processes• Created counselor booklet including services procedures, crucial details, and ethical codes• Supervised two counselors to guide students to complete their college applications• Tracked students’ admissions review process, mailed supplementary materials if needed, and guided them to submit the F-1 visa application files• Assisted students with their course enrollment, transfer applications, and visa applications, translated student academic reports into Chinese, and advised students on their extracurricular activities• Supported parents to better understand higher education in the United States and their children’s performance

• Edited application manual for high school students applying to college in the U.S., including samples of the online application form, bank statements, affidavits support letters and visa application materials• Supported junior counselors by addressing their questions and concerns• Answered questions from students and parents and helped them to better understand college admission policies and the admission process• Coordinated with staff in other functional departments to complete each application case together• Completed 43 cases with zero complaints including first-year students and transfer students; students admitted by universities including College of William and Mary, Penn State University, University of California at San Diego, and other top universities (US News and World Report)

• Trained and supervised junior recruiters and ensured their completion of assignments• Created monthly recruitment reports• Cooperated with marketing department by sharing about successful application cases, presenting to potential clients on overseas colleges application trends in the future, and participating in campaigns and events to recruit students• Maintained relations with venders like Kaplan, ESL, Study Group, and some universities and colleges’ Shanghai office delegates

• Established Human Resources system for the organization through developing employee training and personal career development systems, and improving performance evaluation and incentive systems• Created structure for educational services• Expanded marketing resources and engaged in marketing activities• Trained recruiters and supervised the completion of their assignments

• Recruited excellent high school students and guided them in their applications to colleges and universities• Steered the applicants in their writing of high-quality personal statements through helping them to better identify and reflect on their characteristics and experiences• Advised students in choosing potential majors and finishing their supplemental essays• Oversaw all counseling cases until students received college admission and visas• Intervened in any disagreements between families and counselors.• Assisted high school students in receiving admission by top 30 universities (US News & World Report) including Harvard University, California Technology College, University of Chicago, University of Pennsylvania, the University of Columbia in New York City, Cornell University, Brown University, Northwestern, and Emory University