Isabel Chen Email & Phone Number

San Ramon, CA, US

- Lead, mentor, and develop the global People Partner team- Shape and define the Employee Relation function- Trusted thought partner to VP's and above, serve as an escalation point for all work issues

San Ramon, CA, US

- Lead global people enablement programs, expanding Five9's international footprint into new countries- Partner with Global Professional Services and Customer Support leadership to drive business objectives and deliver People programs.

San Ramon, CA, US

San Francisco, CA, US

- Partner with Global Marketing and Communications team as HRBP. HR for HR!

Pleasanton, California, US

• Organizational strategic planning and execution of HR programs to align newly acquired hospital (~1,400 employees) with parent hospital. Hands-on leadership for a HR team of eight, reporting directly to the President.
• Champion the overhaul of the hospital compensation program, building managerial subject competency, bringing all positions within market ranges within 9 months.
• Rally and partner with the entire leadership team to successfully mitigate an union organizing campaign. Drive culture change through increased collaboration between employees, management, and human resources.
• Restructured benefits program to enable business goal of a flexible workforce and ability to attract talent.

Palo Alto, California, US

Position was promoted and transferred to Stanford Health Care - ValleyCare as Executive Director, Human Resources.

Oakland, California, US

• Responsible for HR strategies for two key IT divisions (Business Technology and Enterprise Technology Risk Management), ensuring it aligns with the overall IT people goals. Accountable for offering organizational.
• Provide expertise in workforce planning, performance management, employee relations, compensation and rewards, and succession planning. Direct the day-to-day assignments of Sr. HR Consultant in delivering services to.
• Monitor and analyze client HR metrics and trends. Engage across disciplines to improve and achieve targets.
• Partnered with Compensation and Legal to conduct a thorough audit on FLSA exemption status of IT job families. Designed communication, training, and change management plan for senior leadership buy-in and employee.

Oakland, California, US

• Serve as the Human Resources Subject Matter Expert (SME) to implement a single instance of Oracle PeopleSoft HCM across ten campuses and five medical centers, replacing the existing 30+ years old distributed legacy.
• Lead University-wide effort in gathering, analyzing, and documenting HR functional requirements for the design and implementation of Oracle PeopleSoft HCM, working with subject matter experts from all levels.
• Lead HR in business process redesign and standardization for the roll out of a new University-wide shared service center.
• Represent HR in all project work streams, including training, communication, data conversion, testing, and system interfaces.

• Manage HR operations for three divisions at the University's head quarter, totaling 200+ employees, in areas of recruiting, compensation, benefits, visa counseling and acquisition (TN, H, PR), employee and labor.
• Serve as strategic partner for department leaders, conducting workforce analysis and planning, including reorganizations and succession planning, investigating and facilitating sensitive issues, proposing creative.

• Collaborate with HR Director to innovate and drive projects to achieve College business objectives and its 1,100 staff needs. Advise managers on employee/labor relation and benefits matters. Coach mangers through.
• Represent College HR to the University community, participating in campus Department Human Resources Managers and Payroll councils. Serve as lead in absence of HR Director.

• Merge 1,800 employees from four research units into new consolidated administrative organization, resulting in 91% faculty confidence in human resources office’s knowledge and skills. Foster a unifying and productive.
• Develop human resources infrastructure for the new organization from ground up, including internal database and procedures. Design and present performance management training. Create and achieve leadership buy-in for.

• Perform on-boarding orientation for new employees. Administer personnel and payroll actions for 150+ employees.
• Counsel employees on time reporting, insurance plans, worker’s compensation, disability, FMLA, and COBRA.

Ba, Integrative Biology

Mba, Organizational Behavior