Chen Levi Email & Phone Number

Tel Aviv District, Israel

Main Responsibilities:- Develop and deliver training sessions for end-users to facilitate adoption- Gather user feedback to inform future updates and improvements- Conduct testing to ensure functionality and performance meet business needs- Provide ongoing technical support and troubleshooting post-implementation- Create comprehensive documentation for processes, configurations and user guides

Main Responsibilities- Creating reports and dashboards for senior management using advanced Excel tools- Leading the implementation of a new operations scope and managing its ongoingsupport process, including prioritizing new CR/Bugs on scrum meetings- Performing escalations and integrations management between different teamsand interfaces in a dynamic environment- Prioritizing multiple tasks in parallel and managing timelines & due datesindependently-… Show more Main Responsibilities- Creating reports and dashboards for senior management using advanced Excel tools- Leading the implementation of a new operations scope and managing its ongoingsupport process, including prioritizing new CR/Bugs on scrum meetings- Performing escalations and integrations management between different teamsand interfaces in a dynamic environment- Prioritizing multiple tasks in parallel and managing timelines & due datesindependently- Providing comprehensive training and guidance for new team members Show less

Main Responsabilities- Global application support for QAD (ERP System), ServiceNow and other internalsystems involving Citrix- Providing assistance within the IT department for Supply Chain, Finance andManufacturing projects- Creating and maintaining the team's knowledge base- End user training

Israel

Main Responsabilities- User management based on Active Directory and IDM- Full maintenance of the local area network- Technical support for Microsoft Office, hardware and software issues- Performing in person/remote troubleshooting involving CRM