Mary Chen, P. Eng, Lssbb Email & Phone Number

Calgary, Ab, Ca

Developed long-term operational strategies and working closely with executive leadership peers to meet company objectives. Implemented efficient workflows and accountability key performance indicators to maximize the team's productivity and performance.Implemented vendor management program focused on risk management for clients.Developed training program for property administrators including written and visual channels such as standard operating procedures and Camtasia video editing software.

Airdrie, Alberta, Canada

Implemented performance management metrics for various aspects of plant production business. Led team of 3 continuous improvement specialist to execute on various initiatives focused on efficiency, cost, safety.

Airdrie, Alberta, Canada

Executed the largest capital project in Canada to replace the paint line production equipment.Facilitated numerous improvement initiatives in the manufacturing assembly area.

Fort Mcmurray, Alberta, Canada

Certified Lean Blackbelt equivalent:- Lead facilitator efforts of improvement initiatives in various business units by applying continuous improvement principles- Mentor team members during project term- Identify opportunities and develop solutions- Create implementation and verification process- Develop concrete sustainability and accountability metricsInitiatives: • Reduced haul truck operations standby time by over 50%, resulting in savings of $3.3MM• Reduced 9.8 million litres of site-wide diesel consumption, resulting in savings of $8.5MM• Identified and prioritized step-change improvement opportunities to increase physical availability of mine mobile equipment by up to 16%.

The Bow Calgary

- Initiate non-conformance process and inform QCM by comparing to required specifications- Develop corrective action on non-conformities within the timeframe as defined in the Contract Documents.- Participate in planning of all quality items related to the phases of construction- Facilitate the change management process by troubleshoot and debrief with department processes to continually improve upon the products, service and support- Interface and communicate with all levels of management, clients and contractors- Mentor subcontractors during development of Quality Assurance Plans

Calgary

Research project: - concrete mix designs with metakaolin for compressive strength, slump, strain and shrinkage testing.- Responsible for the implementation and maintenance of the Quality Management System. - Development of company QA manuals and supervise all amendments and revisions. - Coordinate and monitor all quality related activities on the project with project managers and trade personnel.- Monitor the progress and effectiveness of the project quality management system. - Perform periodical internal audits on performance and effectiveness of QA system. - Conduct in-house inspections such as floor-flatness, concrete delamination, and moisture testing, curtain wall: water, smoke, and pressure tests, sealant pull-testing, waterproofing, and fireproofing. - Review structural and architectural inspection reports.