• Over 10 years of Digital Advertising experience in ad operations, product development, project management, stakeholder management and driving organisational change • Passionate about leading and developing a high performing team, building a team to look beyond their day to day work by coaching the team in understanding and aligning technical and commercial knowledge to achieve excellence in customer service• Experts and go-to-person in platform knowledge and specialist in conducting training to all levels of staff within the organisation• Drove change and adaptation through leadership and mentoring of team leads and individual contributors • Proven record in identifying areas of improvement and rolling out new processes to drive efficiency for teams with business goals and strategies in mind• Strong business acumen with the ability to build effective relationships at all levels with internal and external stakeholders (Sales, Technology, Content, Product, Clients & 3rd parties)• Proven ability to manage multiple projects while meeting challenging deadlines