Cre8Play designs, creates and builds the most innovative custom play environments in the world. You dream it, Cre8Play can build it!

I conduct client training and onboarding to B2B SaaS International Fortune 1000 companies.Identify and assess growth opportunities with existing clientsSustain and nurture long-term client relationships that build brand loyalty and exceed customer expectationsCross-functional collaboration across numerous roles and teams to drive improved client engagement,satisfaction, and expansionEnhance customer-facing technology and processes that improve satisfaction and drive business efficiency and growthResponsible for creating project plans/timelines while clearly communicating project status to all stakeholdersServe as the voice of the customer (issues, escalation, etc.) by gathering and sharing product feedback with the executive teamCreate and execute inspirational and engaging marketing campaignsDesign new processes and procedures that ensure Departmental and Organizational KPIs are met

I have been the connector and pulse of this organization for over 3 years. From Executive Assistant, to Sales, to Fundraising. I have worked with schools to adopt and onboard our literacy program to shrink the literacy gap in MInnesota. I have trained employees and interns, researched and written grants, created and launched fundraising and marketing campaigns, and collaborated with internal and external stakeholders.

As an educator and leader for lululemon and Ivivva Athletica (their youth brand), I built a strong, cohesive team and led our sales floor with passion and integrity. To strengthen brand recognition and awareness, I created and launched fitness and goal-setting events in the store and the community.

As Branch Manager, I was responsible for generating revenue through developing connections and increasing business opportunities. I underwrote/approved personal loans and ensured regulatory compliance of consumer lending, Insurance sales, and real estate transactions. I hired, trained and mentored staff to enhance customer experience for loyalty and retention.