Results Oriented Manager with 15 years experience in customer service leadership. Highly motivated leader with a proven track record of meeting and exceeding sales quotas, training and leading teams while improving financial analysis, creating strategic operational plans, retaining top talent and establishing successful action plans to work through high stress environments. Recognized for strong communication, interpersonal, leadership, business acumen and problem solving skills. Proficient in Microsoft word, PowerPoint and Outlook. Fast learner and easily adaptable to all softwares.