Cherise Ramsey Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Blackfriars, England, United Kingdom

London

I took my passion and skills for events and graphic design and started freelancing and volunteering in my own time. Since working with SAS Productions, I have consulted on multiple event projects, pitches, and when needed supported these events by hostessing or providing onsite event management support. So far I have worked on a range of events such as corporate parties, one being The Howard De Walden Estate Christmas Lights Party, film shoots, and global summits such as One Young World.

Borehamwood - Hertfordshire.

Greatest achievements include: • Launching a digital webinar series exceeding 2k registrations.• Managing LandlordZone UKs largest landlords website, partnerships, pitches and strategic marketing, socials, reports, revenue.• Launch HF Academy umbrella, for Landlord and Letting Agent CPD accredited events.• Launched and owned a letting agent academy programme hosting a series of workshops and training events nationwide.• Management and delivery of the annual Aesthetic Business Conference.• Contribution to the success and journey of 1 award finalist position of Professional Innovative of the Year, and winning, Best Clinic Support Partner at the Aesthetic Awards 2018.• Successfully managing over 130 expos annually, single handedly, end-to-end, optimising returns and ensuring the success of each activity. Demonstrating autonomy in workload management, supporting broader business objectives effectively. Collaborating with the marketing team, maximised digital events and activities, integrating them seamlessly into the overall strategy. Adept budget management and negotiation skills resulted in cost-effective event execution. Coordinating external suppliers, logistics, and travel arrangements efficiently, ensuring smooth operations. Analysing new event opportunities and identifying strategic partnerships that have contributed to business growth. Comprehensive event reports and knowledge sharing efforts drove continuous improvement across the organisation.

Borehamwood - Hertfordshire.

Greatest achievements:• Winning the Best Shell Scheme Stand Design award, showcasing creativity and excellence in event design.• Successfully coordinating the Aesthetics Business Conference, demonstrating ability to manage large-scale events effectively.• Developing, producing, and delivering event projects from proposal to execution, indicating capability to lead and execute projects from start to finish.• Managing all aesthetic and property events within budget and exceeding expectations, highlighting effectiveness in event management and delivery.• Building strong relationships with suppliers and clients, ensuring smooth operations and successful outcomes for events.• Providing leadership, motivation, direction, and support to my team, fostering a positive and productive work environment.• Contributing to the design and implementation of targeted marketing campaigns, showcasing strategic thinking and marketing skills.• Conducting market research and competitor analysis, demonstrating proactive approach to staying informed about industry trends and developments.• Assisting in lead generation and external PR communications, contributing to the growth and visibility of the company.• Managing prospect data lists, designing promotional materials, producing customer e-newsletters, and staying updated on online selling and data protection legislation, showcasing your multifaceted skills in marketing and communication.

London, United Kingdom

Handle consumer inquiries through various channels, meeting performance indicators and Scheme Rules. Process membership, deposit protection, and un-protection applications via phone and mail. Manage payments for members and tenants within company KPIs. Handle Agent Member Renewals, Compliance, and Credit Control tasks. Investigate misapplied payments and billing issues effectively.

Borehamwood - Hertfordshire.

Within the inbound call center, I engaged in:• Communicating with diverse companies via telephone for various needs.• Handling callouts, messages, orders, software faults, job inquiries, and assisting sick, injured, arrested, and vulnerable individuals.• Facilitating client interactions, selling goods, and ensuring exemplary customer service for 10-hour shifts.• Meeting targets set by different companies and leading a team of 8.• Monitoring calls, ensuring adherence to service level agreements, and conducting daily progress meetings.• Documenting and updating client actions, proactively improving service levels to reduce complaints.• Organising office functions and representing at local business award ceremonies.

Borehamwood

Varied job titles, worked unsociable hours on functions. Covered kitchen shortages, managed barista alone, served hot beverages, meals, managed tills, and bartended. Interacted with TV/film industry personnel during events.

Borehamwood

Handled customer complaints/queries positively in the customer service and kiosk team. Managed refunds, stock takes, and telephone orders. Supported cashiers, meeting performance targets. Earned level 2 diplomas in retail skills and health and safety.

Borehamwood

Employed nearly a year, primarily at customer service desk and tills. Versatile in software and departmental coverage. Managed website, customer interactions, refunds, cash handling, and shop floor maintenance. Made redundant, store closed and opened as Morrisons. See above.

Borehamwood

Began weekend job in school, later weekdays across branches. Duties: machinery operation, customer assistance, guidance, transactions management, occasional banking tasks.

Diploma In Event Management For Marketing And Communications Cim, Marketing, Distinction

Counseling Psychology, Certhe

Art/Art Studies, General Business