Cherise Reguero, Pmp, Csm Email & Phone Number

As Strategic Initiatives Manager, I bring clarity and compassion to our most important projects, ensuring that great ideas turn into meaningful action.- Oversee initiatives across HR, technology, cybersecurity, and marketing, fostering collaboration and driving innovation.- Partner with executives to align strategic goals with what truly matters, providing direction and solutions during challenges.- Drive transformational projects with organization and a personal touch, making complex initiatives feel manageable.- Act as the go-to person when projects are off track, wheels are spinning, and leadership is frustrated, bringing calm, humor, and focus to lead teams back in the right direction.- Create an environment where people are consulted, ideas flow freely, and issues are framed as opportunities to make us better.- Lead the charge on integrating generative AI into daily workflows, blending cutting-edge tech with human insight.

Melbourne, Florida, United States

As Director of Operations and Interim EOS Integrator, I was the right hand to the CEO, turning vision into reality.- Oversaw internal operations across HR, Marketing, Accounting, and Administration, ensuring smooth and efficient workflows.- Led multiple service lines, introducing a new software consulting business line that helped secure contracts with agencies like the US Space Force and NSF.- Transformed the company’s foundation by replacing outdated spreadsheets with functional info hubs, streamlined business approval processes, and automated PMO tools.- Consulted on diverse projects, including ERP PM for Oracle/Costpoint Migration for Leonardo DRS, Smartsheet Process improvement for the US Space Force, and PMO development and training for NAVFAC.- Fostered a positive culture by regularly engaging with employees, building rapport, and capturing the true pulse of the organization beyond survey responses.- Served as ISO MRep, ensuring compliance and maintaining high-quality standards throughout operations.

Melbourne, Florida, United States

As Operations Manager, I focused on driving efficiency and excellence throughout the organization.- Increased overall business efficiency by implementing targeted process improvements and strategic initiatives.- Supervised, hired, and trained employees, fostering a skilled and motivated workforce.- Managed quality assurance programs to ensure high standards across all operations.- Collaborated with cross-functional teams to enhance proprietary tools and systems for better performance.- Worked closely with legal and safety departments to maintain compliance in all activities and processes.

As Talent & Culture Specialist, I focused on creating efficiencies and enhancing the overall employee experience.- Streamlined operations across departments by consolidating redundancy, building dashboards, and simplifying materials for marketing, business development, and HR.- Recruited high-caliber talent to strengthen the organization and foster a culture of excellence.- Managed employee relations to ensure a positive workplace environment and address concerns effectively.- Developed and executed marketing and social media strategies to enhance the company’s brand and reach.

• Providing information and reporting for prospective clients and Sales team.• Optimizing Smartsheet grids to enable alerts, modify drop-downs, add conditional formatting, build standardized filters, and create intake forms.• Training internal stakeholders on self-service reporting and increasing accountability. • Supporting project management activities and process improvement initiatives for a large-scale, highly complex implementation project. • Building SOPs for a variety of previously undocumented processes. • Created pipeline implementation data workflow to ensure data integrity and introduced a feedback loop to marry information in disparate systems.• Streamlined deal sheet process to collect data in a centralized location. • Built guide for Implementations team to effectively utilize Smartsheet.

Melbourne, Florida Area

Leading and managing various projects to improve employee retention, training, and development.• Led a multi-location team of 20+ people on Customer Service Week, a $100k budget project celebrating team members by providing gifts, meals, activities, and a marketing campaign to over 4,500 employees. Recognized as the best year yet by HR EVP and noted many accounts of employee empowerment. Came in 15% under budget. Improved relationships with cross-functional partners and introduced several process improvements.• Oversaw HR Compliance project, remediating records for 100+ employees. Engaged resources and shared agile techniques to radically accelerate completion rate. Provided regular status updates and removed roadblocks for team members.• Built “Agile for Everyone” workshop as part of change leadership suite of resources targeted to support teams in increasing collaboration, prioritization, and value delivery. • Led Talent Operations team in creation of a training program for new team members. Led stand up meetings and introduced team to agile principles. Received positive feedback from involved stakeholders. • Project managed succession planning initiative to collect data from 200 leaders and conduct calibration conversations for all VP’s in order to craft personalized development plans for each. • Brought New Leader Onboarding from concept to implementation. Created workflow, content, and process to start all new leaders with resources for success.• Co-developed employee engagement program. Strategically aligned resources with business objectives and partnered with marketing on branding efforts. Worked with operations on employee engagement contest by securing funding, coordinating administration, and managing communications. Collaborated with multiple departments to launch site-wide community engagement activity.• Created first ever ICIMS reports customized for Talent Operations team resulting in hours saved each week.

Melbourne, Florida, United States

• Optimizing talent operations processes• Scheduling interviews• Creating training programs• Supporting university recruiting efforts• Creating tools & guides for hiring managers

Melbourne, Florida Area

Recruited for Fortune 500 clients to place Project Managers, Business Analysts, and IT professionals.• Landed two account breakers for first placement with a new client within first six months. • Qualified and screened candidates for interviews, coached potential hires on behavioral interviewing strategies, and negotiated consultant salaries.• Analyzed and reported team KPI’s while collaborating with team on how to increase performance.• Increased efficiency and streamlined processes by eliminating manual documents with electronic replacements.• Trained and mentored junior recruiters on best practices and provided step-by-step ATS training.• Researched various IT roles to understand client needs and provide top-notch candidates.• Extended offers—thoroughly explained salary, benefits, and timekeeping procedures.

Vero Beach, Fl

• Managed all the staffing, administration, customer experience, and financial performance aspects of a $600k volume store• Lead the district in KPI’s including Customer Satisfaction and Units per Transaction• Strategically leveraged the special order program to increase annual sales by $12,000• #2 leader YTD in all KPI’s—Sales, Conversion, Units Per Transaction, Customer Satisfaction, Rewards Enrollment, Operational Execution, and Shrink• Coached and trained talent, ensured accountability, and developed leaders• Motivated employees through keenly personalized incentives resulting in high employee retention• Created and optimized schedule using Kronos Time & Attendance System• Properly executed performance reviews, disciplinary actions, and terminations in compliance with employment law and company policies & procedures• Strictly adhered to HR policies, cash protection, and loss prevention procedures• Screened, interviewed, and hired talent within Oracle PeopleSoft Talent Management System• Integrated new employees, completed I-9 forms, arranged drug screens, and performed new hire orientation

Bachelor’S Degree, Communication, 3.8

Activities and Societies: Cum Laude

Associate’S Degree, General, 4.0

Activities and Societies: Phi Theta Kappa, Student Volunteer