Theresa Dale Email & Phone Number

Melbourne, Florida, United States

· Managed and coordinated all aspects of our global On-Boarding training sessions conducted three to four times a year in Chicago with up to 25 new hires from around the globe in each session. · Managed and maintained all training materials to keep it current and ensure seamless, consistent facilitation.· Ensured all training material was accurate and updated on our Degreed learning platform and SharePoint site.· Acted as liaison between solution providers and partners by… Show more · Managed and coordinated all aspects of our global On-Boarding training sessions conducted three to four times a year in Chicago with up to 25 new hires from around the globe in each session. · Managed and maintained all training materials to keep it current and ensure seamless, consistent facilitation.· Ensured all training material was accurate and updated on our Degreed learning platform and SharePoint site.· Acted as liaison between solution providers and partners by facilitating user access and monitoring trial license agreements. Show less

· Provided support to the Training Manager by developing training aids, application support manuals, computer-based training modules, participant guides and facilitator instruction manuals for 3 product lines. · Conducted one to two-day client training sessions focusing on the use of Sourcing tools (Online Auctions and RFP’s) used in the Sourcing process. Sessions covered both the technology tools as well as A.T. Kearney’s proven 7 Step Strategic Sourcing methodology.

· Manager of the Quality Assurance Testing team responsible for planning and testing the software applications for over 5 products to determine compliance with the documented requirements and specifications.· Acted as liaison between our third-party developers and our Product Development & Technology team to troubleshoot, research and resolve system or application issues.· Developed the User Acceptance Test (UAT) plan, test cases and data requirements.· Coordinated and manage the… Show more · Manager of the Quality Assurance Testing team responsible for planning and testing the software applications for over 5 products to determine compliance with the documented requirements and specifications.· Acted as liaison between our third-party developers and our Product Development & Technology team to troubleshoot, research and resolve system or application issues.· Developed the User Acceptance Test (UAT) plan, test cases and data requirements.· Coordinated and manage the resources necessary to successfully execute the test plans, including full regression and enhance functionality testing in order to meet project deadlines.· Managed the Automated Testing team responsible for developing load, performance and stress testing using an automated testing suite of software tools.· Planned, coordinated and managed the manual performance testing efforts.· Identified, tracked, researched and documented defects discovered during the testing cycles.· Defined processes used to audit and manage access to our Internet software applications in order to maintain integrity of client and internal firm security. Show less

· Team Leader for the Eligibility Events Testing Team.· Trained, mentored and coached up to 5 team members on all aspects of testing methodologies.· Coordinated and defined resource needs required to meet project deadlines.· Analyzed, organized and documented employee contribution rates that appear on 29 different versions of Benefit Fact Sheets mailed to over 200,000 customer employees.· Lead a team that included both customer and suppliers in User Acceptance Testing sessions… Show more · Team Leader for the Eligibility Events Testing Team.· Trained, mentored and coached up to 5 team members on all aspects of testing methodologies.· Coordinated and defined resource needs required to meet project deadlines.· Analyzed, organized and documented employee contribution rates that appear on 29 different versions of Benefit Fact Sheets mailed to over 200,000 customer employees.· Lead a team that included both customer and suppliers in User Acceptance Testing sessions to ensure the customer’s requirements were met and achieved final sign-off.· Identified, tracked, researched, documented and resolved defects while validating integration and full regression system tests. Show less

· Procurement Team Leader and back-up to the Procurement Manager.· Performed purchasing functions on customer site to support their Common Operating Desktop and Server environment.· Participated in the re-definition of the customer’s Procurement processes.· Administrator for the Microsoft Select contract on the customer’s behalf.

• Performed purchasing functions on customer site to support Common Operating Desktop and Server environment.• Participated in the customer’s Continuous Quality Improvement Process workshops.• Reviewed product orders to ensure accuracy and proper integration.• Provided product quotes and bid proposals.

· Administrative functions to support Account Manager and team members.· Provided support by preparing travel requests and expense reports for all team members.

· Performed purchasing functions to support several Naval sites across the country.· Provided product quotes and bid proposals.· Processed product orders and tracked through to delivery and installation· Reviewed product orders to ensure accuracy and proper integration. · Maintained Supplier Relationships.

Business Administration

Accounting I-IV Introduction to dBase Payroll Procedures Business Law Effective Business Writing Business English I-II Business.

Early Childhood Education And Teaching

Intro to Early Childhood Education Teaching Art, Movement and Music to Children Child Psychology Observation/Participation/Early.