Theresa Dale Email & Phone Number

Melbourne, Florida, United States

· Managed and coordinated all aspects of our global On-Boarding training sessions conducted three to four times a year in Chicago with up to 25 new hires from around the globe in each session. · Managed and maintained all training materials to keep it current and ensure seamless, consistent facilitation.· Ensured all training material was accurate and.

· Provided support to the Training Manager by developing training aids, application support manuals, computer-based training modules, participant guides and facilitator instruction manuals for 3 product lines. · Conducted one to two-day client training sessions focusing on the use of Sourcing tools (Online Auctions and RFP’s) used in the Sourcing process..

· Manager of the Quality Assurance Testing team responsible for planning and testing the software applications for over 5 products to determine compliance with the documented requirements and specifications.· Acted as liaison between our third-party developers and our Product Development & Technology team to troubleshoot, research and resolve system or.

· Team Leader for the Eligibility Events Testing Team.· Trained, mentored and coached up to 5 team members on all aspects of testing methodologies.· Coordinated and defined resource needs required to meet project deadlines.· Analyzed, organized and documented employee contribution rates that appear on 29 different versions of Benefit Fact Sheets mailed to.

· Procurement Team Leader and back-up to the Procurement Manager.· Performed purchasing functions on customer site to support their Common Operating Desktop and Server environment.· Participated in the re-definition of the customer’s Procurement processes.· Administrator for the Microsoft Select contract on the customer’s behalf.

• Performed purchasing functions on customer site to support Common Operating Desktop and Server environment.
• Participated in the customer’s Continuous Quality Improvement Process workshops.
• Reviewed product orders to ensure accuracy and proper integration.
• Provided product quotes and bid proposals.

· Administrative functions to support Account Manager and team members.· Provided support by preparing travel requests and expense reports for all team members.

· Performed purchasing functions to support several Naval sites across the country.· Provided product quotes and bid proposals.· Processed product orders and tracked through to delivery and installation· Reviewed product orders to ensure accuracy and proper integration. · Maintained Supplier Relationships.

Business Administration

Accounting I-IV Introduction to dBase Payroll Procedures Business Law Effective Business Writing Business English I-II Business.

Early Childhood Education And Teaching

Intro to Early Childhood Education Teaching Art, Movement and Music to Children Child Psychology Observation/Participation/Early.