Cheron Scott Email & Phone Number

Knoxville, Tennessee, United States

• Billing coordination with Operations and Revenue Cycle Management teams to distribute e-billing, custom billing and customer statements monthly• Generate client invoicing• Manage client AR and collections $1.5+ million monthly for 350+ customer accounts• Generate bi-weekly and month-end AR aging reports• Resolve erroneous billing and fee disputes• Process remote bank deposits• Process credit card payments and refunds• Access business operating bank account for daily cash receipts• Bank reconciliation• Post client payments and credits• Book Cash Receipts journal entries• Compose written and electronic delinquency notices for non-payment• Negotiate account settlements• Coordinate with legal for collections and/or litigation proceedings• Process write-offs• Prepare AR documentation for annual audit• Coordinate and facilitate monthly AR aging review meetings for collections

Bethesda, Maryland, United States

• Direct report to Chief Financial Officer• Coordinate with Operations and Revenue Cycle Management teams to distribute e-billing, custom billing and customer statements monthly• Manage collections $1 million monthly for 350+ customer accounts• Generate bi-weekly aging reports for collections• Resolve erroneous billing and fee disputes• Process remote bank deposits• Process credit card payments and refunds• Access business operating bank account daily for electronic payments• Post client payments and credits• Compose written and electronic delinquency notices for non-payment• Negotiate account settlements• Coordinate with collection agent• Assist with month-end and year-end closing• Process write-offs• Prepare Accounts Receivable documentation for annual audit

Lanham, Maryland, United States

• Direct report to Chief Financial Officer• Administer construction billing process for Project Managers (to include executing AIA billing and lien releases)• Manage collections process for 400+ customer accounts• Generate weekly financial reports for collections• Generate Bad Debt Analysis quarterly report• Resolve erroneous billing and delinquent payment disputes• Generate quarterly bad debt analysis• Generate and disseminate financial statements for customer accounts• Generate and track aging reports for delinquent payments• Compose written and electronic delinquency notices for non-payment• Manage customer contact updates• Generate and disseminate weekly Project Management aging reports

Arlington, Va

• Direct report to the Chief Financial Officer• Coordinated with executive staff to update annual testing and licensing rates for over 40 certification programs• Supervisor to Membership Specialist• Managed complex billing processes (testing rates and licensing) for 40+ certification programs• Managed membership billing coordination• Managed AR collections $15 million in annual revenue (membership and certification)• Generated invoicing and managed successful collections for over• Disseminated e-billing• Managed assessed penalties for non-payment• Resolved erroneous billing and delinquent payment disputes• Generated and disseminated financial reports to include AR aging reports and customer statements• Composed and disseminated payment delinquency notices• Produced annual certification financial reports for accreditation audits• Coordinated and managed the collection of confidential annual sales volume data for 300+ members and 500+ participants (domestic and international)• Authorized the use and distribution of AHRI certification marketing and promotional materials (i.e. trademarked graphic artwork and labels) through third party vendor• Managed and processed applications for data subscriptions and license agreements• Authorized vendor invoices for payment

Arlington, Va

• Managed complex certification billing processes (testing rates and licensing) for 40+ certification programs• Generated and disseminated certification e-billing to 300+ participants• Processed and invoiced applications for data subscription and license agreements for access to the online AHRI Certified Directory of Product Performance• Authorized the use and distribution of AHRI certification marketing and promotional materials (i.e. trademarked graphic artwork and labels) through third party vendor• Generated and disseminated financial statements for customer accounts• Tracked customer accounts for delinquent payments for collections• Provided customer services for billing disputes and conflict resolution of delinquent payments• Processed new applicants for AHRI certification qualification• Served as Project Manager of the Management Information Systems team for a short-term project to acquire a web-based Association Management Software (AMS) database.• Developed RFPs, reviewed bids, scheduled vendor presentations and selected finalist for executive staff review.• Assisted Director of IT with training staff to use the AMS database (abila netFORUM)• Updated certification billing contact information in AMS database

Arlington, Va

• Provided administrative support for Research team of four engineering staff members to include the Director of Research and the Director of Technology• Acted as Executive Assistant to the President and Vice President for the Air-Conditioning and Refrigeration Technology Institute (ARTI)• Coordinated onsite meetings and conference calls for ARTI Steering Committee and subcommittees• Booked travel arrangements• Managed clerical records for research projects (to include request for proposals, proposal bids, awarded contracts, submitted expense reports for funded projects and final reports)• Updated ARTI website content with new and completed research projects• Updated committee and subcommittee rosters for the ARTI• Maintained clerical records for ARI certification participants (to include new applicants, HVAC&R equipment selections and test reports)• Updated test database with test results

Associate Of Arts (Aa), Information Systems - Database Technology

Completed course study for Associate's in Arts - Information Systems (Database Technology)

Professional Development - Certificate Of Completion, Microsoft Office Specialist And Professional Development, 4.0

Diploma