Cheryl Butler Email and Phone Number
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Thirty years experience in the mortgage lending industry with a primary focus on information security. Experience managing a team of 13 security administrators in mainframe and distributed security. Experienced in setting daily, short term and long term goals for team. Responsible for writing goals and completing performance evaluations on a bi-annual basis. Participated in, and led internal projects, provided analytical and problem-solving skills, with the ability to understand and utilize new information. Flexible work style, effective as team member or as an individual contributor. Excellent oral and written communication skills.Specialties: Process documentation, user account management, GLBA and SOX user access auditing, QA testing (creating manual tests) using HP Quality Center and working with business units to develop business requirements.
Black Knight Financial Services
View- Website:
- blackknightinc.com
- Employees:
- 3889
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Information Security Audit LiaisonBlack Knight Financial Services Oct 2012 - PresentJacksonville, Florida AreaINFORMATION SECURITY AUDIT LIAISON - BLACK KNIGHT FINANCIAL SERVICES10/2012 to presentWork with client representatives and acts as a liaison between external and internal IT auditors, business units and BKFS clients to coordinate and collect required information and collateral. This role entails the following duties and responsibilities: - Collect and validate information for both internal and external clients to ensure accuracy and consistency and compliance to BKFS standards, polices, and procedures.- Coordinates with business units to collect additional data requested by clients.- Meets with BKFS clients to present requested data and to explain the known controls, processes and related information on behalf of the business units.- Serve as the client facing contact after the audit is completed to discuss questions or issues and assists the business units in defining, implementing and tracking mitigation controls. - Monitors overall progress toward remediation tasks.- Represents BKFS ISO department in educating IT and the business units in preparation for, participation in, and remediation required by internal and external audits. - Prepare status reports on mitigation and remediation tasks relating to completed client and IT audits.- Provides direct support to internal and external clients and IT staff for systems security related issues.
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Audit LiaisonBkfs 2012 - 2016
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Corporate Real Estate PlannerJpmorgan Chase & Co. Oct 2010 - Oct 2012Jacksonville, Florida AreaWork with internal business partners to address current employee facility requirements and plan for future increases and decreases in staffing models.- Collect and validate information from business partners to ensure accuracy and consistency and compliance to JPMC standards, polices, and procedures.- Validate site availability for senior management- Coordinate with architects regarding site requirements- Coordinate moves with telephony and IT resources.- Provide direct support to business partners during and post moves -
Information Security ConsultantJpmorgan Chase Sep 2008 - Sep 2009Jacksonville FloridaRetained to complete the transition of Washington Mutual systems into JP Morgan Chase's infrastructure.Supervised off shore administrators, scheduled tasks and assigned projects. Coordinated with the offshore analysts as needed to ensure tasks were completed correctly and in a timely manner. Acted as a liaison between JPMC project managers and transitional Washington Mutual security groups to ensure that the access requested was appropriate, that service level agreements were understood by both parties and that coordination between all parties was on point.Analyzed workflow processes with JPMC project managers, evaluated the business needs and possible alternatives, and developed the business requirements and functional Information Security requirements to reach a solutionReviewed and evaluated existing processes to determine best practices; created and published written procedures for security administration to assist in the transition to JP Morgan Chase systems.Instructed the development team regarding the existing Washington Mutual access provisioning software so that changes required to accommodate JP Morgan Chase employees were completed.Developed and executed test cases for the access provisioning software modifications necessary to accommodate the transition to JP Morgan Chase systems using HP Quality Center Active participant in project meetings with the developers to resolve difficulties or differences between the development team, Data Security and the end users.Met with the various origination and servicing departments to define and review their business requirements for user access administration.Provided support and coordination of UAT.Performed under minimal supervision, complex testing of the user access provisioning software applications.Provided end user training classes for the new user access management software.
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Information Security Line Of Business ManagerWashington Mutual Jan 2006 - Sep 2008Managed the Mortgage Servicing business as it related to Corporate Information Security and was the backup manager for the Mortgage Origination business.Supervised off shore home lending security analysts, scheduled tasks and assigned projects. Coordinated with the offshore analysts as needed to ensure tasks were completed correctly and in a timely manner. Acted as a liaison between the mortgage servicing department managers/ project managers and Corporate Information Security department to define the customer's needs by evaluating and documenting business requirements, benefits to be gained, and evaluating risks. Active participant in project meetings with the developers to resolve difficulties or differences between the development team, Data Security and the end users.Prepared manual test cases/scripts and executed same for new user access provisioning software.Provided support and coordination of UAT.Performed under minimal supervision, complex testing of the user access provisioning software applications.Provided client support by working with the departmental manager or POC to resolve problems and streamline processes while maintaining the integrity of best security practices.Provided product training and workshops for the customers.Created process documentation for the customer.
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Network Security SupervisorWashington Mutual Jan 1999 - Jan 2006Supervised the staff responsible for the creation, revision and deletion of userids for all mainframe and distributed access systems (AD, RACF, CICS, NT, Outlook, and in house applications). Reviewed a percentage of all requests for validity and to ensure that requested access was appropriate and in compliance with corporate security guidelines. Ensured that workloads were managed and corporate service levels were maintained.Supported ongoing security awareness by conducting training classes for managers and employees assigned the responsibility of completing security requests for their departments/divisions.Supervised network and mainframe administrators, scheduled tasks, assigned projects, provided goals and completed bi-annual performance appraisals.Worked with the development team to design a new access provisioning software that would allow ease of use for the requester, better reporting capabilities for the department and the creation of profiles to ensure that the end user received the appropriate access for their position. After deployment continued to work with the development team regarding required updates and modifications.Developed and implemented test cases for the access provisioning software modifications. Supervised cross training efforts of team members across mainframe and all client server operating systems. Performed quarterly audits of Novell, NT and Unix operating systems to remove unused accounts and inappropriate security access to ensure that security policies were followed.Reviewed and evaluated existing processes to determine best practices; created and published written procedures for the security administration team.Provided 2nd level support to end users by monitoring problems as reported daily in Remedy.
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Network AdministratorHomeside Lending Jan 1993 - Jan 1999Perform day to day security administration on Novell, NT and cc:Mail operating systems.Create, modify and delete user IDs.Documented processes and procedures for the distributed security administration team.Provided second level telephone support to end users. Monitored and resolved issues using ticketing software.Worked with a team to develop a process for user access requests, including creating a database of approved requesters. Provided training for managers/approved requesters.
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Help Desk RepresentativeHomeside Lending Jan 1992 - Jan 1993Provide telephone support to PC/LAN users; provide laptop training to loan originators, and test revisions to various softwares.Train additional Help Desk Representatives.Facilitated Loan Officer training on a monthly basis. Trained the loan officers in using their laptop and printer and the various software (Dynatek, TRW, ALSS, etc.) installed on their laptop.Created written procedures for the Loan Officer training.
Cheryl Butler Skills
Cheryl Butler Education Details
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Fletcher High School -
Jacksonville UniversityEnglish Lit/Education
Frequently Asked Questions about Cheryl Butler
What company does Cheryl Butler work for?
Cheryl Butler works for Black Knight Financial Services
What is Cheryl Butler's role at the current company?
Cheryl Butler's current role is Information Security Audit Liaison at Black Knight Financial Services.
What is Cheryl Butler's email address?
Cheryl Butler's email address is ch****@****kfs.com
What is Cheryl Butler's direct phone number?
Cheryl Butler's direct phone number is +190474*****
What schools did Cheryl Butler attend?
Cheryl Butler attended Fletcher High School, Jacksonville University.
What are some of Cheryl Butler's interests?
Cheryl Butler has interest in Exercise, Home Improvement, Reading, Shooting, Gourmet Cooking, Sports, Food, Fishing, Home Decoration, Health.
What skills is Cheryl Butler known for?
Cheryl Butler has skills like Security, Software Documentation, Disaster Recovery, Information Security, Vendor Management, Risk Management, Visio, Network Security, Business Process, Glba, Sdlc, Servers.
Who are Cheryl Butler's colleagues?
Cheryl Butler's colleagues are Jose Rivera, Narhan Gilchrist, Joni Gulley, Cbcp, Ctprp, Cism, Praveen Yedavelli, Ravi Chandra, Betty Ann Smith, Andi Walker.
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