Cheryl Embry Email and Phone Number

Responsible for patient accounts through use of the denial database, SMS, ADTR and CASS. Handle insurance refiling, insurance contacts, and insurance form corrections including necessary changes to ICD9, CPT, HCPCS codes. Responsible for discussing procedure costs with patients and setting up payment plans. Act as interdepartmental reimbursement and financial liaison. Responsible for hospital surgical and procedural coding. Assist in front and back desk registration and appointment setting. Intensive knowledge of EPIC computer system. Recognition for the ability to achieve results through teamwork and exceptional customer service. Familiarity with JACHO, Medicaid, and Medicare standards. Responsible for auditing and educating medical staff.

Assists management in directing workflow, supervising and training entry-level account reps. Responsible for auditing and reconciling patient and insurance accounts. Assisted management in setting appointments, interviewing and hiring of new account reps. Processed patient, commercial and government funded payments. Responsible for electronically posting insurance denials. Responsible for projects and reports requiring timeliness and efficiency. General computer duties utilizing Microsoft programs. Exceeded expectation for quality and productivity.

Responsible for supervising office staff of four. Reconciled receiving invoices and shipping statements. Responsible for distributing shipping personnel payroll and resolving accounting inaccuracies.