Cheryl Moore Email and Phone Number
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Health Information Technology, Operations, Project Management, and Implementations LeaderAccomplished background as a results-driven Senior Level Leader and Director with extensive experience in Healthcare applications development and maintenance, customer success, implementation, migration, project management, team leadership, and operational excellence for companies ranging from Fortune 500 to early stage startups.My success has been based on accomplishments related to successful client on-boarding, on-time product development initiatives, process improvements, system effectiveness, standardization, new technology implementation, cost reduction, and colleague engagement. Evidence of these strengths can be demonstrated by:• Instituted processes improvements that reduced the implementation cycle time by 25%. • Transitioned ineffective quality assurance testing from outsourced company resulting in cost savings of $600K annually with significantly improved results. Improved customer satisfaction score from 3.5 to 4.5 out of possible 5.0 score.• Department Gallup colleague satisfaction scores consistently in the top 25% of company. My intangible qualities include leadership, dedicated work ethic, commitment to corporate values, ability to operate in a hands-on mode or strategic level, analytical/strategic thinking, complex problem solving skills, and applied BI. Signature Skills & Leadership Expertise:• Leadership / Collaboration
Moore Family
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Director Of Operations And LogisticsMoore Family Jul 2022 - PresentUnited StatesEnjoying achieving the goal of being able to tag out early from full time employment. Grateful for a very fulfilling and challenging career that brought me to this position. I was extremely fortunate to have worked for some wonderful companies and excellent leaders in addition to serving many professionally outstanding team members. -
Leader, ImplementationsQualifacts Feb 2017 - Aug 2022
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Senior Leader, Implementations & Web OperationsHealthways Oct 2012 - Jun 2016Franklin, TnLed departments responsible for implementing clients, migrating clients, managing changes to existing client services, fulfillment, screening, and web operations. Charged with on-boarding and supporting operations that generated over $50M in annual revenue. Effectively managed budgets ranging from 5.8M to 12.5M, implementing efficiencies, reducing cost, and managing staffing levels with varying business demands. -
Director, Application OperationsHealthways Jan 2007 - Oct 2012Provided overall leadership to six managers, three individual contributors, and contracted on-shore and off-shore resources responsible for multiple Healthways distributed applications. The group was responsible for the maintenance and support of applications, ensuring reliable, predictable, and high-quality applications service delivery. -
Vp Client ServicesEvolved Digital Solutions 1999 - 2007Responsible for departments that performed all facets of client services from contract proposal through the entire life span of the contract. Teams included Customer Support Call Center, Account Managers, Application Specialist, Project Management, and Transcription. Accountable for Radiology Information System product design, development, and on-time delivery. Implemented interface capabilities and team which facilitated recruitment of hospital clients with large procedure volumes. This opened the door to clients with HIS systems, which account for over 75% of revenue. -
Project Team LeadHca 1991 - 1999Managed a group of five interface application engineers responsible for HL7 interface development, quality assurance, implementation documentation, and customer support. Responsible for all third party system integration.
Cheryl Moore Skills
Cheryl Moore Education Details
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Wgu TennesseeHealth/Health Care Administration/Management
Frequently Asked Questions about Cheryl Moore
What company does Cheryl Moore work for?
Cheryl Moore works for Moore Family
What is Cheryl Moore's role at the current company?
Cheryl Moore's current role is Leadership | Customer Success | Implementations | Execution | Project Management | Information Technology | Operations.
What is Cheryl Moore's email address?
Cheryl Moore's email address is ch****@****cts.com
What is Cheryl Moore's direct phone number?
Cheryl Moore's direct phone number is (781)-319*****
What schools did Cheryl Moore attend?
Cheryl Moore attended Wgu Tennessee.
What skills is Cheryl Moore known for?
Cheryl Moore has skills like Healthcare, Business Process Improvement, Healthcare Information Technology, Program Management, Leadership, Vendor Management, Healthcare Information Technology, Hl7, Process Improvement, Project Management, Strategic Planning, Management.
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