Health Information Technology, Operations, Project Management, and Implementations LeaderAccomplished background as a results-driven Senior Level Leader and Director with extensive experience in Healthcare applications development and maintenance, customer success, implementation, migration, project management, team leadership, and operational excellence for companies ranging from Fortune 500 to early stage startups.My success has been based on accomplishments related to successful client on-boarding, on-time product development initiatives, process improvements, system effectiveness, standardization, new technology implementation, cost reduction, and colleague engagement. Evidence of these strengths can be demonstrated by:• Instituted processes improvements that reduced the implementation cycle time by 25%. • Transitioned ineffective quality assurance testing from outsourced company resulting in cost savings of $600K annually with significantly improved results. Improved customer satisfaction score from 3.5 to 4.5 out of possible 5.0 score.• Department Gallup colleague satisfaction scores consistently in the top 25% of company. My intangible qualities include leadership, dedicated work ethic, commitment to corporate values, ability to operate in a hands-on mode or strategic level, analytical/strategic thinking, complex problem solving skills, and applied BI. Signature Skills & Leadership Expertise:• Leadership / Collaboration
Listed skills include Healthcare, Business Process Improvement, Healthcare Information Technology, Program Management, and 46 others.