Cheryl Saunders Email and Phone Number
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Cheryl Saunders is a Senior Manager, Airport Operations - Guest Services at Hawaiian Airlines.
Hawaiian Airlines
View- Website:
- hawaiianairlines.com
- Employees:
- 2854
-
Senior Manager, Airport Operations - Guest Services - Honolulu AirportHawaiian Airlines Aug 2022 - PresentHonolulu, Hawaii, United StatesManaging a Team of 6 Operations Managers, 3 Workforce Managers, over 30 Chief Agents (Supervisors), 300+ Agents. Monitoring our day-to-day operations. Making sure that safety is at the forefront of everything we do. Meeting our goal of on-time performance. Monitoring and working with our ramp department on improving our BIRs (baggage irregularity report). Working with our Staff Planning Department to assure proper head count and shift times that are in line with our daily operations. Facilitating recruitment for guest service. Oversee training and development at the airport. Ensuring that both company and union uphold CBA agreement to prevent violations. Supporting and showing appreciation to our agents to help foster positive morale and production. -
Airport Operations Manager, Guest Services - Honolulu AirportHawaiian Airlines Mar 2020 - Aug 2022Honolulu, Hawaii, United StatesPart of a team of 6 Operations Managers. Managed 30 Chief Agents (Supervisors) and over 300+ agents in our day-to-day operations. Managed our upskill training program. -
Guest Services, Chief Agent (Supervisor) - Honolulu AirportHawaiian Airlines Jun 2008 - Mar 2020Honolulu, Hawaii, United StatesLeading and directing over 300 agents. Developed Policies and Procedures for our Ramp Advisory Office. Worked on the ramp running load and loading aircrafts. Worked as a Ramp Advisory Chief, overseeing above and below the wing operation and making business decisions when needed. Received FAA certificate for on the ground aircraft traffic management. -
Reservations Chief Agent (Supervisor)Hawaiian Airlines May 2005 - Jun 2008Honolulu, Hawaii, United StatesProvided support and supervision to our Reservation Agents. Monitoring phone calls and dealing with trouble calls when needed. -
Reservations AgentHawaiian Airlines Jul 2000 - May 2005Honolulu, Hawaii, United States
Frequently Asked Questions about Cheryl Saunders
What company does Cheryl Saunders work for?
Cheryl Saunders works for Hawaiian Airlines
What is Cheryl Saunders's role at the current company?
Cheryl Saunders's current role is Senior Manager, Airport Operations - Guest Services.
What is Cheryl Saunders's email address?
Cheryl Saunders's email address is dd****@****hoo.com
Who are Cheryl Saunders's colleagues?
Cheryl Saunders's colleagues are Cristine Ereves, Hoon Lee, Dulce Limun, Gary Rose "tonka", Mark Nunn, Lourdes Maldonado, Jill Mimurachu.
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