I became a public speaker, panelist, and medical student educator after suffering from ovarian remnant syndrome post salpingo-oophorectomy prophylactically. Twenty-seven tumors were discovered and removed, followed by six rounds of aggressive chemotherapy. I provide information on my lived experience that assist providers, students, administrators and others in the healthcare industry to understand the patient experience and decision-making associated with this traumatic and rare disease.

Assist clients with the acquisition and management of internet, stream TV, and security services.

Identified and awarded top 1 percentile performer based on data-driven metrics. Meticulously review REMS documents to ensure processing accurately and in a timely manner. Efficiently operate within Theracall software to ensure REMS documents and cases processed accurately and in a timely manner in regards to FDA guidelines. Provide assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications. Provides excellent customer service… Show more Identified and awarded top 1 percentile performer based on data-driven metrics. Meticulously review REMS documents to ensure processing accurately and in a timely manner. Efficiently operate within Theracall software to ensure REMS documents and cases processed accurately and in a timely manner in regards to FDA guidelines. Provide assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications. Provides excellent customer service to internal and external customers; resolves any customer requests in a timely and accurate manner: escalates complaints accordingly. Processes on average twenty-one records daily intricately required for for treatment varying in costs of $6000-$100,000 per patient. Promptly researches documents and indexing for the reimbursement for out of pocket expenses for patients related to treatment including drugs, travel and lodging. Show less

Answered basic clinical and program inquiries. Coordinated access to therapies, and scheduled and conducted appropriate follow-up. Facilitated access to appropriate support services, including reimbursement counseling, nursing hotline, and support. Processed incoming enrollment forms for program. Supported payer research, health care policy library, and state management. Identified other sources of health care coverage for patients through simple queries and use of PayerPlus database. Worked on… Show more Answered basic clinical and program inquiries. Coordinated access to therapies, and scheduled and conducted appropriate follow-up. Facilitated access to appropriate support services, including reimbursement counseling, nursing hotline, and support. Processed incoming enrollment forms for program. Supported payer research, health care policy library, and state management. Identified other sources of health care coverage for patients through simple queries and use of PayerPlus database. Worked on problems of limited scope. Followed standard operating procedures in analyzing data from which answers can be readily obtained. Built stable working relationships internally. Show less

Drove company financial stability by counseling students through loan default rehabilitation. Led 180 defaulted student loan borrowers through loan rehabilitation. 92% success rate with the Federal Department of Education. Pushed for a more consultative approach to debt collection, which improved success rate.

Increased company profits by driving the reduction of delinquent mortgages and home improvement loans. Drove mortgage delinquency rate from 27% to 2%. Led 528 first time homeowners through successful purchase process. Designed homebuyer orientation program.