Cheryl D. Email & Phone Number

Cambridge, GB

Cambridge, England, United Kingdom

Assisting with the management of daily operational activities and execution of projects to streamline process.

Taking time to review my C.V. complete some LinkedIn Learning courses and partaking in various interview processes.

Melbourn, Hertfordshire

• Supporting a team of 80+ people, I was crucial in ensuring operations ran smoothly. In addition, supported a second team simultaneously, before interviewing and training a successful candidate.
• Instrumental in securing an ISO13485 accreditation for the department. Ensured that projects were in continual compliance with requirements of the International Organisation of Standardisation: correct completion of.
• Introduced regular project reviews and kept them on track.
• Produced a higher return on sales meeting notes from consultants.
• Streamlined operations by introducing electronic signatures and modification of internal documents and filing systems.
• Proofread official documents and established new projects.

Great Abington

• Executive Assistant to the Park Director
• Travel management
• Effective running of office by dealing with visitors, contractors and general enquiries
• Processing invoices and resolving issues
• Online banking
• Raising Purchase Orders and monitoring through to completion

Cambridge, United Kingdom

• Acting as a first point of contact for queries from staff and managers
• Occupational Health referrals
• Assist with projects & restructures
• Coordination of meetings and taking minutes
• Analysing data and identifying trends & patterns from reports created on Oracle HR system

Melbourn, Hertfordshire

• Dealing with calls from Regional Managers and Directors regarding status of operations at hospitals etc.
• Responding to enquiries from potential volunteers and distributing information
• Using web based reports to determine the amount of cover required for each region
• Liaising with Private Ambulance Services regarding provision of extra cover
• Keeping calm and focused in tense situations

Cambridge, United Kingdom

• Identify suitable accommodation for international students whilst considering complex requirements
• To act as welfare Officer for student problems and follow up on no-attendance

Cambridge, United Kingdom

• Keeping documentation and the internal website (exclusively for centres) up to date
• Efficient e-mail and telephone communication
• Organising quarterly despatches to test centres. A complicated procedure that takes two months at a time to orchestrate
• Dealing with any despatch issues – Customs problems, missing parcels, etc.
• Ensuring that examiners are monitored regularly and are up to standard
• Training of new administrator

Cambridge

• Producing and sending accurate documentation in a timely manner, from initial quote to final itineraries
• Securing accommodation and transport and extending payment deadlines with suppliers
• Arranging all aspects of staff audit visits; transport, accommodation and meetings
• Prompt and accurate response to client queries and requests, which can result in a multitude of changes to the booking
• Supervision, induction and training of new administrators
• Effective communication due to constant changes, for example, flight surcharges and visa requirements

Gran Canaria & Mallorca

• April 2005 – October 2005 (Mallorca)April 2004 – November 2004 (Gran Canaria)March 2003 - November 2003 (Gran Canaria)
• Resolving written and verbal complaints from both the holiday maker and hoteliers
• Investigating and providing further information on legal claims
• The management of medical cases in resort; visiting the client in hospital, dealing with insurance companies and repatriation
• Flight reservations
• Responsible for the 24 hour emergency mobile

A Levels, I.T. & Geography (Plus Gnvq Spanish)

High School, Spanish Gcse (Evening Class)

Gcse'S, Various