Over 15 years of progressive experience managing billing and reporting processes and coordinating projects in communication services department within financial corporation. Excellent communication, analytical, organizational, and research skills with track record of success improving efficiencies, solving problems, and ensuring fiscal success. Proven ability to manage multiple projects and interact with cross-functional teams (sales, legal, client support) with an eye on details and streamlining operations. Expertise developing training materials, motivating staff, and facilitating roll-out of new products and enhancements.