Seasoned Digital Community Leader with wealth of experience spanning various domains, including customer experience, product/project management, digital content strategy, eCommerce, communications, change management, and business systems and operations. Demonstrated people leader adept at nurturing individual and team capabilities through focused employee development, transparent communication, and strategic guidance. Expertise extends to the development, implementation, and management of products, programs, and strategic project plans across diverse B2B and B2C environments. Robust skills encompassing communication, leadership, management, customer experience enhancement, training/onboarding, success measurement, cross-functional collaboration, negotiation, and creative problem-solving. Khoros Community Manager Certification.
Listed skills include Demand Generation, Sales Enablement, Product Marketing, Partner Management, and 27 others.