Hardworking professional with over 12 years of program management experience and a proven track record in back office operations, administrative support, and customer service. Now stepping into the role of Spa Manager, I am eager to leverage my leadership abilities and extensive experience to drive success in the wellness industry. I bring a strong background in Customer Service, Cyber Security, Project Management, and Strategic Planning, combined with a dedicated focus on creating exceptional client experiences. With proven performance in management, leadership, and communication, I excel in detail-oriented problem-solving and meticulous planning. My goal is to continue delivering outstanding results in every role I take on, fostering a positive environment for both clients and staff.